Christmas - Customer Assistant - Fashion, home & beauty - Exeter

Marks and Spencer; Exeter; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer in Exeter is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You will play a vital frontline role delivering style advice and five-star service to customers.

You will be a resilient, fashion-forward brand ambassador, ready to drive sales, grow our share in the style space, and help customers discover our on-trend products. Flexibility is required as retail moves fast, including possible full-time hours during December weeks.

Qualifications

• Retail role in fashion, home and beauty with frontline customer service.
• Digital tools like Sparks App and in-store devices used to enhance service.
• Flexible hours, including potential full-time weeks during busy periods.
• Team player able to work in a fast-paced environment.

Responsibilities

• Provide fashion and product advice to customers and drive sales.
• Deliver high-standard customer service and maintain store standards.
• Assist customers in-store using Sparks App and digital tools.

Job description

All the details

Sun 1030-1700

Sat 1300-1930

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas