Christmas Customer Assistant - Fashion, Home & Beauty - Handforth

Marks and Spencer; Wilmslow; On-site; GBP 9,000 - 13,000; Part time

Job summary

Marks & Spencer in the United Kingdom is recruiting for a Customer Assistant in our Fashion, Home & Beauty section. You will play a vital frontline role delivering style advice and five-star service, while driving sales and helping customers discover on-trend products.

You’ll be a resilient brand ambassador, using Sparks App and in-store devices to enhance customer experience and support the store’s transformation journey.

Responsibilities

• Drive sales and help customers discover on-trend fashion items.
• Deliver five-star service as a frontline customer assistant.
• Utilise Sparks App and in-store devices to enhance the experience.
• Keep high standards with speed and accuracy under pressure.
• Be a team player and support a positive store environment.
• Be flexible and adapt to where and when you're needed.

Job description

All the details

Work Pattern:
Wednesday: 11:00-17:00
Thursday: 11:00-17:00
Saturday: 14:30-20:30
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas