Christmas Customer Assistant - Fashion, Home & Beauty - Blackpool

Marks & Spencer; Lancashire; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is hiring a Customer Assistant for its Fashion, Home & Beauty division. You will deliver style advice and five-star service to customers, helping them discover our latest fashion items.

You’ll work in a fast-paced environment, using Sparks App and in-store devices to enhance the shopping experience. Flexibility to respond to store needs and peak periods is essential.

Responsibilities

• Provide high-quality customer service in a fast-paced fashion retail environment.
• Promote products, drive sales, and share fashion knowledge.
• Use Sparks App and in-store devices to enhance customer experience.

Job description

Work Pattern: Sunday 08:30-17:30 Saturday 08:30-17:30 Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it? #Christmas