Christmas Customer Assistant - Fashion, Home & Beauty - Preston Deepdale

Marks & Spencer Group; Preston; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You will provide style guidance and five-star service on the shop floor, driving sales and helping customers discover our latest fashion items.

We want fashion-forward individuals who adapt quickly, work well in a team, and are confident using digital tools such as the Sparks App to enhance the customer experience.

Qualifications

• Passionate fashion-forward individuals ready to drive sales.
• Brand ambassador who can deliver five-star service.
• Digitally confident, able to use Sparks App and in-store devices.
• Strong teamwork and flexible, fast-paced attitude.

Responsibilities

• Operate in a high-demand environment delivering style advice and service.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Balance speed and accuracy while maintaining high store standards.
• Be a positive team player supporting colleagues and customers.

Job description

Work Pattern
Sunday 1100-1500
Tuesday 1600-2000
Wednesday 1600-2000
Saturday 1600-2000

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.

• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.

• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.

• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas