Christmas Customer Assistant - Fashion Home And Beauty - Dorking

MARKS&SPENCER; Dorking; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant for our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five‑star service in a fast-paced store environment.

We seek passionate, fashion‑forward individuals ready to drive sales, grow our share in the style space, and help customers discover our on‑trend products. Flexibility and team spirit are essential.

Responsibilities

• Deliver fashion and consumer advice in a high‑pace environment.
• Sell products, drive sales, and promote our latest fashion items.
• Utilise Sparks App and in‑store devices to enhance the customer experience.

Job description

Work Pattern

Week 1

Monday 1500-1900

Wednesday 1500-1900

Saturday 1500-1900

Week 2

Sunday 1200-1600

Friday 0700-1100

Saturday 1500-1900

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the week.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head on.

This is the frontline of fashion retail - are you ready for it?

#Christmas