Christmas Customer Assistant - Fashion, Home & Beauty - Kidderminster

Marks & Spencer Group; Larkhill; Vor Ort; GBP 17.000 - 25.000; Teilzeit

Zusammenfassung

Marks & Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section. You’ll play a frontline role, delivering style advice and five-star service in a fast-paced retail environment.

We’re looking for fashion-forward individuals who can drive sales, win loyal customers and navigate our digital tools to enhance the shopping journey. Flexibility is key as hours can scale with seasonal demand.

Qualifikationen

• Customer-facing role with a focus on service and sales.
• Interest in fashion trends and helping customers find items that fit their style.
• Comfort using in-store digital tools to assist checkout and recommendations.

Aufgaben

• Drive sales and deliver five-star service to customers.
• Help customers discover fashion, home and beauty items to match their needs.
• Utilise Sparks App and store devices to enhance the shopping experience.

Kenntnisse

Customer service

Sales skills

Fashion awareness

Digital tools

Tools

Sparks App

Jobbeschreibung

All the details

Work Pattern

• Wednesday 06:00-10:00
• Friday 06:00-10:00
• Saturday 15:30-19:70

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas