Christmas Customer Advisor - Zone B

Boots Opticians; Cambridge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading pharmacy chain is seeking Christmas Customer Advisors for their Cambridge store. You will provide excellent customer service, manage stock, and operate tills during the festive season. Ideal candidates are enthusiastic and able to work during busy periods. Full training is provided along with employee benefits such as discounts and 24/7 counselling support.

Benefits

Generous employee discounts

Access to free counselling and support

Qualifications

• Available to work Bank Holidays and over the festive period.
• Ability to balance customer care with daily shop floor tasks.
• Enthusiasm for Boots ethos, products, and services.

Responsibilities

• Offer thoughtful advice and recommend products to customers.
• Wrap up purchases and support self-checkout systems.
• Keep shelves full and ensure store presentation.

Skills

Customer Service Skills

Operations Ready

Team Player

Tech-Savvy

Physical Stamina

Brand Ambassador

Job description

Overview

The salary for this role is £12.72 per hour

The festive season is one of our most exciting and important times of the year, made possible by the energy, warmth and dedication of our store teams. As a Christmas Customer Advisor, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.

This is a temporary contract, with potential for a permanent role later depending on local opportunities.

About the role

You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities include:

• Customer Interaction: Offer thoughtful advice, recommend products and highlight offers to ensure a positive shopping experience.
• Till Operation: Wrap up purchases at the counter or support self-checkout systems with energy and efficiency.
• Stock Management: Keep shelves full so customers can find what they need during the busy season.
• Store Presentation: Ensure all areas look their best.
• Online order support: May assist with deliveries, picking and packing for online orders as needed.

What you'll need to have

Full training is provided. Essential skills/experience:

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
• Customer Service Skills: Comfortable approaching customers and leaving a lasting impression.
• Operations Ready: Ability to balance customer care with daily shop floor tasks.
• Tech-Savvy: Willing to learn and use new technology, including handheld devices, tills and self-checkouts.
• Team Player: Collaborative, one-team mindset to help meet store goals.
• Physical Stamina: Able to stand, walk and lift; stay busy and active.
• Brand Ambassador: Enthusiasm for Boots ethos, products and services.

It would be great if you also have

Desirable experience (not essential):

• Experience in a retail or customer-facing environment
• Familiar with Boots products and services

Career development

There are opportunities to continue your career with us, whether in retail or pharmacy, store leadership or Support Office. Some success stories can be found here.

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health
• Maternity/Paternity/Adoption gift card

Additional benefits may be available; find out more at boots.jobs/rewards. Exclusions may apply. Salaries on third-party sites are not provided or endorsed by Boots.

Why Boots

We foster a working environment that is inclusive and supportive, and we are an equal opportunity employer focused on diversity and positive experiences for all colleagues.

What's next

If your application is successful, you will be contacted to attend an in-person interview within the next 14 days. If a role is advertised as full-time, part-time and job-share options may be discussed during the application process. Reasonable adjustments can be provided to help you perform at your best.

Need To Know

We are recruiting Christmas Customer Advisors for our Cambridge, Petty Cury store. We are looking for candidates to start from October onwards. Shifts may include weekends. Exact shift patterns will be discussed at interview. The advert may close when we have met our requirements.