Christmas Customer Advisor - Zone A

Boots Opticians; Glasgow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known retail company in Glasgow is seeking Christmas Customer Assistants to provide excellent service during the festive season. Responsibilities include assisting customers, managing transactions, and maintaining store presentation. Ideal candidates should have strong customer service skills and be available to work during peak holiday times. This temporary role may lead to permanent opportunities.

Benefits

Generous employee discounts

Access to free, 24/7 counselling

Maternity/Paternity/Adoption gift card

Qualifications

• Available to work Bank Holidays including major shopping dates.
• Experience in a retail or customer-facing environment is desirable.
• Familiarity with Boots products and services is a plus.

Responsibilities

• Offer thoughtful advice and recommend products to customers.
• Support transactions at the counter and self-checkout systems.
• Keep shelves stocked for a busy shopping experience.
• Ensure the store is presentable at all times.
• Assist with deliveries and online order support as needed.

Skills

Customer Service Skills

Team Player

Tech-Savvy

Physical Stamina

Job description

Overview

The salary for this role is £12.40 per hour

The festive season at Boots is one of our most exciting and important times of the year. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to repeat visits.

This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.

Whilst this is a temporary contract, there may be the potential for a permanent role later depending on opportunities in your local area.

Responsibilities

• Customer Interaction: You'll offer thoughtful advice, recommend products and highlight offers to ensure a positive shopping experience.
• Till Operation: Support transactions at the counter and with self-checkout systems with energy and efficiency.
• Stock Management: Keep shelves full so customers can find what they need during the busy season.
• Store Presentation: Ensure the store looks its best.
• Online order support: You may assist with deliveries, picking, and packing for online orders as needed.

What you’ll need to have

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
• Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
• Operations Ready: Ability to balance customer care with daily shopfloor and operational tasks.
• Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
• Team Player: Collaborative mindset to help the team meet store goals.
• Physical Stamina: Standing, walking and lifting; staying active.
• Brand Ambassador: Enthusiasm for Boots ethos, products and services.

It would be great if you also have

• Experience in a retail or customer-facing environment (desirable).
• Familiar with Boots products and services (desirable).

Career development

There are opportunities to continue your career with us within retail or pharmacy, from store leadership to roles in our Support Office. Consider our success stories for more insight.

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health
• Maternity/Paternity/Adoption gift card

Additional benefits vary by role. For more details, visit boots.jobs/rewards. Exclusions may apply. Salary estimates on third-party sites are not provided or endorsed by Boots.

Why Boots

We foster an inclusive working environment and are an equal opportunity employer. We are committed to diversity and providing a positive working environment for all.

What’s next

If you’re ready to make someone’s day and make a difference, apply now. If your application is successful, we will contact you to attend an in-person interview within the next 14 days.

If you require additional support as part of the application process, we are happy to provide reasonable adjustments to help you perform at your best.

Need To Know

We are recruiting Christmas Customer Advisors for our Glasgow store. Shifts include weekends and may start from September. Exact shift patterns will be discussed at interview. The advert may close when we have met our requirements.