Christmas Customer Advisor - Zone A

Boots Opticians; Aberdeen City; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail chain in Aberdeen City is seeking a Christmas Customer Advisor to assist customers through busy holiday periods. This role includes providing excellent customer service, ensuring the store is presentable, and supporting the team in daily operations. Candidates should excel in communication and teamwork. Full training is provided, and there is potential for permanent employment based on performance.

Benefits

Boots Retirement Savings Plan

Generous employee discount

Enhanced discounts for Boots brands

Qualifications

• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team.
• Desire to be a proud brand ambassador for Boots.

Responsibilities

• Help customers by answering questions and giving advice.
• Ensure the store runs smoothly during busy times.
• Work with the team to keep the store presentable.
• Support daily operational activities.

Skills

Effective communication

Team collaboration

Customer service expertise

Ability to work at pace

Job description

Overview

Christmas Customer Advisor

Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.

Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.

About the role

Christmas in Boots is our most exciting time of the year, and it can be very busy, so we’ll provide you with all the training and support you need to help you be at your best.

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

• Help our customers: whether that’s answering questions and giving great advice on our fantastic gift, showing where a product is or simply offering a basket
• Help our stores run smoothly: working with us at Christmas is a great experience and there is always lots to do, so it’s important we make sure it goes smoothly. This could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
• Work with other members in the team to ensure that the store is always presentable and provide a store everyone can be proud of
• Work as a team to solve any issues quickly and support the store’s daily operational activities

What you’ll need to have

Full training is provided for this role, and we are looking for people who:

• Excel in a varied environment, working at pace
• Communicate and listen effectively
• Enjoy working as part of a team, promoting a collaborative team dynamic
• Know that the little things make the biggest difference for customer interactions
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

It would be great if you also have:

• Experience providing customer care and delivering great customer service

Our benefits

• Boots Retirement Savings Plan
• Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

Why Boots

We\'re always looking for people who care about changing things for the better. You\'ll join a company that is evolving and always looking to improve.

We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

As the heart of everything we do at Boots, it\'s with you, we can change for the better.

To find out more about life and careers at Boots, please click here.

What’s next?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.