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An established industry player is seeking a Customer Care Assistant to provide exceptional service in a fast-paced environment. This role involves engaging with customers, ensuring a welcoming atmosphere, and maintaining cleanliness in dining areas. The ideal candidate will possess strong communication skills and a friendly demeanor, making customers feel valued and appreciated. With a focus on teamwork and customer satisfaction, this position offers a unique opportunity to be the face of a globally recognized brand committed to inclusion and community values. Join a dynamic team and contribute to creating memorable experiences for customers.
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Client:
Chorley, United Kingdom
Customer Service
-
Yes
dd1abc4b91e8
4
05.05.2025
19.06.2025
Overview
McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offer quality jobs, and ensure opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in dining and toilet areas, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, energetic environment, we seek individuals with a genuine smile, the ability to connect with customers, and to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.