Chocolate Shop Sales Associate — Fresh Experiences & Growth

Läderach (Schweiz) AG; Camden Town; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Staff discount on products

In-house training

Career growth opportunities

Friendly team environment

Accessible location

Job summary

Läderach (Schweiz) AG in Camden Town, UK, seeks a retail associate to provide customer-focused service in our confectionery store. You will welcome shoppers, advise on gifts, handle cash, and help present our chocolates in an inviting way, while maintaining high hygiene and store standards.

You'll work closely with the team, show flexibility for weekends and holidays, and develop your sales and customer service skills through in-house training and a positive feedback culture.

Qualifications

• Retail experience is preferred.
• You quickly recognise customer needs and provide friendly, personalised advice.
• Very good German and English skills; knowledge of French or other languages is a plus.
• You work responsibly, reliably and with a focus on quality, while complying with hygiene standards.
• You are a team player, enjoy taking on responsibility and want to grow in sales and customer service.
• You are flexible and available to work on weekends and public holidays.

Responsibilities

• Provide customer-oriented advice and sell our product range, including gift options.
• Actively engage with customers, identify needs and offer suitable solutions.
• Handle cash register operations and ensure accurate cash reconciliation.
• Present our confectionery and chocolate range in an appealing way.
• Carry out production-related tasks and replenish and maintain sales areas.
• Maintain high hygiene and freshness standards in the store.
• Collaborate with the team to maintain a positive working environment.

Skills

Customer service

Sales

Teamwork

German language

English language

Weekend availability

Job description

Läderach (Schweiz) AG in Camden Town, UK, seeks a retail associate to provide customer-focused service in our confectionery store. You will welcome shoppers, advise on gifts, handle cash, and help present our chocolates in an inviting way, while maintaining high hygiene and store standards.

You'll work closely with the team, show flexibility for weekends and holidays, and develop your sales and customer service skills through in-house training and a positive feedback culture.