CHLH/2507/28 Library Assistant

Medirest Signature; Nairn; On-site; GBP 20,000 - 28,000; Full time

Job summary

A role at Medirest Signature involves contributing to library services in Nairn, Scotland, with responsibilities ranging from customer care to event assistance. The position requires teamwork and supports the positive development of public library operations while promoting community engagement. Ideal candidates should be committed to high customer service standards and have a proactive approach to professional development.

Qualifications

• Experience in delivering high standards of customer care.
• Ability to work as part of a collaborative team.
• Familiarity with library services and resources.

Responsibilities

• Promote library and information services to varied age groups.
• Assist with library events and maintain library stock.
• Support cross-functional team activities and uphold sustainability.

Skills

Customer care

Teamwork

Database management

Event assistance

Job description

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

The post involves a mix of manual and computer-based operations and will include:

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity, and performance.
• Work as part of a team to deliver, support, and promote library and information services to all.
• Deliver a high standard of customer care.
• Assist with library events and promotions aimed at various age ranges, including children, teenagers, and adults (including Bookbug).
• Assist with library routines such as shelving, processing, and repairing library stock.
• Input and check databases and maintain reservation systems.
• Follow cash handling procedures.
• Help customers make the best use of library resources, including e-resources.
• Undertake any other duties necessary to ensure efficient and effective service delivery across the library network.
• Pursue continuous professional development and contribute to the ongoing improvement of Nairn Library and High Life Highland as a whole.
• Attend and undertake any required training, online or in person.
• Strive to reduce wastage and uphold environmental values of sustainability in all tasks.
• Support other areas of High Life Highland with projects, training, or in cases of holidays or sickness, working cross-functionally across the library team.