CHLH/2507/27 Library Assistant

Medirest Signature; Nairn; On-site; GBP 18,000 - 24,000; Full time

Job summary

Medirest Signature is seeking a dedicated individual for a position supporting Nairn Library. The role involves promoting a positive team environment, delivering exceptional customer service, and assisting with library operations and events. Candidates should have a commitment to continuous improvement and an enthusiasm for community engagement within the library setting.

Qualifications

• Experience in customer service and library operations.
• Ability to promote a positive workplace culture.
• Willingness to undertake training and continuous professional development.

Responsibilities

• Promote library services to the community.
• Deliver high standards in customer care.
• Assist with library events and routines.

Job description

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

The post uses a mix of manual and computer based operations and will include:

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance
  
  
• Working as part of a team to deliver, support and promote library and information services to all
  
  
• Delivering a high standard of customer care
  
  
• Assisting with library events and promotions aimed at various age ranges including children, teenagers and adults.(including Bookbug)
  
  
• Assisting with library routines including shelving, processing and repairing library stock
  
  
• Inputting and checking databases and maintaining reservation systems
  
  
• Cash handling procedures
  
  
• Helping customers to make best use of library resources including e-resources
  
  
• Undertaking any other duties as required to ensure efficient and effective Service delivery across the Library network
  
  
• Pursue continuous professional development and contribute to the continuous improvement of Nairn Library and High Life Highland as a whole
  
  
• Attend and undertake any training online or in person
  
  
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks
  
  
• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the library team