CHLH/2507/27 Library Assistant

High Life Highland; Nairn; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community library service in Nairn is seeking a candidate to actively promote a positive workplace culture and deliver high-quality library and information services. Responsibilities include assisting with events, maintaining library stock, and supporting customers in using library resources. The ideal candidate will contribute to continuous improvement and support various projects within the library team.

Qualifications

• Experience in promoting a positive workplace culture.
• Ability to work as part of a team.
• Strong customer care skills.

Responsibilities

• Promote a positive and collaborative workplace culture.
• Deliver and support library and information services.
• Assist with library events and promotions.

Job description

KEY DUTIES AND RESPONSIBILITIES INCLUDE:
The post uses a mix of manual and computer based operations and will include:

1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance

2. Working as part of a team to deliver, support and promote library and information services to all

3. Delivering a high standard of customer care

4. Assisting with library events and promotions aimed at various age ranges including children, teenagers and adults.(including Bookbug)

5. Assisting with library routines including shelving, processing and repairing library stock

6. Inputting and checking databases and maintaining reservation systems

7. Cash handling procedures

8. Helping customers to make best use of library resources including e-resources

9. Undertaking any other duties as required to ensure efficient and effective Service delivery across the Library network

10. Pursue continuous professional development and contribute to the continuous improvement of Nairn Library and High Life Highland as a whole

11. Attend and undertake any training online or in person

12. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks

13. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the library team