CHLH/2505/18 Senior Catering Assistant (Temporary for 4months)

High Life Highland; Thurso; On-site; GBP 22,000 - 28,000; Full time

Job summary

High Life Highland is seeking a Supervisor for their food service area. The role involves overseeing staff, ensuring high standards of service and hygiene, and promoting a collaborative workplace culture. Candidates should have experience in food service and a commitment to continuous improvement.

Qualifications

• Experience in a supervisory role within food service.
• Strong understanding of hygiene and safety standards.
• Ability to promote a positive workplace culture.

Responsibilities

• Supervise front of house staff and ensure efficient service.
• Maintain hygiene standards and compliance with health policies.
• Support staff training and development.

Skills

Leadership

Customer Service

Team Collaboration

Hygiene Standards

Job description

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

1. Supervision of front of house staff, directing individuals at each location within the food service area.
2. Actively promote a positive and collaborative workplace culture supporting the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity, and performance.
3. Maintain efficient and practical table service, including cleaning and clearing of tables as required.
4. Direct staff towards the efficient operation of food orders, queue management, cash handling, and responding to customer requirements.
5. Ensure catering assistants contribute to the preparation and service of all food, meeting company standards.
6. Ensure compliance with all company and statutory policies regarding Hygiene, Health & Safety, Food Hygiene, and HACCP, including policies on COSHH, fire, security, alarms, energy conservation, recycling, and terrorist activity.
7. Support catering assistants in stock control and management of food and beverage stock, following replenishment processes.
8. Ensure correct storage and labelling of food in accordance with health and safety standards.
9. Maintain the highest standards of hygiene in cafe areas.
10. Ensure catering assistants are appropriately trained for service at events.
11. Ensure all staff deliver responsibilities to the highest standard of customer service.
12. Pursue continuous professional development and contribute to the improvement of the North Coast Visitor Centre and High Life Highland.
13. Attend and undertake online or in-person training.
14. Aim to reduce wastage and uphold environmental sustainability in all tasks.
15. Assist and support other areas of High Life Highland with projects, training, or cover during holidays or sickness, working cross-functionally across the team.
16. Work on a rota basis, including evenings, weekends, and bank holidays, and give advance notice of leave requests.
17. Undertake tasks in accordance with policies and procedures, including GDPR, health and safety, and reporting concerns to management.