Chip Shop Supervisor

Haven; Pembroke; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a leading team at Haven as a Shift Leader in our Fish and Chip Shop! You'll play a vital role in leading service operations, ensuring high food quality, and delivering superb guest experiences. This position offers comprehensive training, supportive work environment, and attractive perks, including discounts and career development opportunities.

Benefits

Attractive pay with overtime opportunities

Inclusive work environment

Comprehensive training

Career development opportunities

Team perks of up to 50% off on dining

20% discount on Haven Holidays

Free access to facilities

Qualifications

• Experience in a leadership role within food service, preferably in fish and chip or fast-food.
• Strong communication skills.

Responsibilities

• Lead and support the team by assigning tasks and ensuring smooth workflow.
• Oversee food preparation and maintain quality and standards.
• Provide excellent guest service and address complaints.

Skills

Leadership

Communication

Attention to detail

Customer Service

Job description

Social network you want to login/join with:

Position: Cooks Fish and Chip Shop Shift Leader
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £ per hour depending on age

Join our One Great Team here at Haven as a Cooks Fish and Chip Shop Shift Leader, where you'll play a key role in leading the team to ensure smooth operations, high food quality, and excellent guest service.

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.

Requirements
- Experience as a Team Leader or Supervisor in within food service, ideally in a fish and chip shop or fast-food environment is preferred but not essential; training and support will be provided.
- Strong leadershipand communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.

What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.