Chip Shop Supervisor

Haven; Greater Lincolnshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A family-oriented resort company in Greater Lincolnshire is seeking a Cooks Fish and Chip Shop Shift Leader. In this role, you will lead a team to ensure smooth operations and high food quality while delivering excellent guest service. Ideal candidates will possess strong leadership skills and a commitment to customer-focused service. Competitive pay and exclusive team perks are offered.

Benefits

Up to 50% off on-park dining

20% discounts on Haven Holidays

Career development opportunities

Comprehensive training and ongoing support

Qualifications

• Experience as a Team Leader or Supervisor in food service preferred but not essential.
• Strong leadership and communication skills.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Lead and support the team by assigning tasks and ensuring smooth workflow.
• Provide professional guest service and address complaints.
• Oversee food preparation and maintain adherence to food safety standards.

Skills

Leadership

Communication

Detail-oriented

Job description

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Position: Cooks Fish and Chip Shop Shift Leader
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £ per hour depending on age

Join our One Great Team here at Haven as a Cooks Fish and Chip Shop Shift Leader, where you'll play a key role in leading the team to ensure smooth operations, high food quality, and excellent guest service.

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.

Requirements
- Experience as a Team Leader or Supervisor in within food service, ideally in a fish and chip shop or fast-food environment is preferred but not essential; training and support will be provided.
- Strong leadershipand communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.

What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.