Chill#2 Cafe and Restaurant Team Member

AccorHotel; Cambridge; On-site; GBP 18,000 - 25,000; Full time

Job summary

Join AccorHotel as a Cafe and Restaurant Team Member in Cambridge! Engage with guests, deliver exceptional service, and enjoy numerous benefits including a competitive salary, flexible rotas, and opportunities for career growth. Experience a dynamic, supportive work environment within a talented team. Don't miss out!

Benefits

Competitive salary and benefits package

Flexible rota

Discount Card for Accor Hotels

Complimentary stays in UK hotels

Opportunities for career growth

Apprenticeship opportunities

A supportive work environment

Qualifications

• Previous experience in similar roles is preferable.
• Fluent in English, excellent customer service skills necessary.
• Must have the right to work in the UK.

Responsibilities

• Welcome guests and ensure service excellence.
• Comply with Food Safety regulations.
• Handle guest complaints effectively.

Skills

Customer service

Attention to detail

Organizational skills

Team player

Ability to work under pressure

Job description

Social network you want to login/join with:

Chill#2 Cafe and Restaurant Team Member, Cambridge

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Client:

AccorHotel

Location:

Cambridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d01de3134167

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Job Description

Your missions will be:

• Welcome the guests and ensure that the service is handled very well
• Delivering an excellent service to our customers and insuring the quality of service is achieved in the breakfast, the coffee shop and the bar
• Ensures the working areas are clean
• Handles any guest complaints and/or remarks provides a response as soon as possible
• Complying with Food Safety regulations
• Take food and drinks order and provides support to the breakfast
• Listen to the guest at all times; strive to answer all requests from the guests as quickly as possible, ensuring that the service provided to the guests will win their loyalty to return to the hotel and the Chill #2 Café and Bar
• Has an impeccable attitude which conveys the image of the brand and hotel
• Passionate for the success of the hotel
• Attention to detail and quality
• Willing to embrace changes

Qualifications

Who are we looking for?

• Previous experience in similar roles is preferable.
• Friendly, approachable with excellent customer service skills.
• Attention to detail and exceptional organizational skills
• Strong team player and positive attitude.
• Ability to work effectively under pressure.
• Essential to be flexible with working hours.
• Must already have the right to work in the UK.

Additional Information

Why Join Us?

• Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
• Flexible rota
• Discount Card for Accor Hotels Worldwide.
• Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
• Opportunities for career growth and international development.
• Apprenticeship opportunities.
• A one-night stay experience to help you understand guest needs.
• A supportive work environment with an engaging team culture.

A little more information:

To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

By joining us as a Food and Beverage Team Member, you will become part of a friendly team of40talents.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

Ready to discover more? Get in touch with us. We would love to hear from you.

One more thing…

By working at theIbis Cambridge Central Station,you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.