Children's Homes Support Worker

Shared Services Partnership; Romsey; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Health Assured Employee Assistance

LGPS

Generous annual leave

Job summary

Hampshire County Council is hiring a Children’s Homes Support Worker at Hockley House, Romsey. You will build trauma‑informed relationships and provide comprehensive support to young people aged 12–18 with complex needs, in a new residential setting.

The role involves joining a multi-disciplinary team, contributing to care plans, and safeguarding. A Level 3 Diploma or willingness to achieve is required; Ofsted-rated Good and a supportive environment are highlighted.

Qualifications

• A Level 3 Diploma in Residential Childcare, or willingness to achieve with support.
• Understanding of child development, safeguarding and trauma-informed care.
• Excellent communication and relationship-building skills.
• Compassionate, resilient and child-centred approach.
• Ability to remain calm and adaptable in challenging situations.
• Confidence using IT systems and maintaining accurate records.

Responsibilities

• Build positive, trauma-informed relationships with children, young people, families and professionals.
• Provide high-quality physical, emotional and practical support in a safe and nurturing environment.
• Support children and young people to achieve positive outcomes in education, life skills and personal development.
• Contribute to care plans, maintain accurate records and prepare reports for families and professional agencies.
• Promote safeguarding and wellbeing through effective risk assessment and safe working practices.
• Work collaboratively as part of a multi-disciplinary team to deliver therapeutic care and support plans.

Skills

Trauma-informed care

Communication

Calm under pressure

Record keeping

Education

Level 3 Diploma in Residential Childcare

Tools

IT systems

Job description

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Children's Homes Support Worker

Job Reference: HCC624798

Salary Range: £28,697 - £31,573 pro-rata per annum (actual salary £20,087 - £22,101 per annum), plus Market Supplement of £3,000 pro-rata, per annum

Work Location: Hockley House, Romsey

Contract Type: Permanent

Closing Date: 24 November 2026

Early applications are encouraged as we may close the advert ahead of the stated closing date.

Please note, we're unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

The Role:

Help shape brighter futures for children and young people at Hockley House.

Hockley House is a pioneering new children's home in Romsey for young people aged 12-18 with complex emotional, behavioural and mental health needs. As Hampshire's first residential home to bring together social care, healthcare and education in one setting, we're helping children build stability, resilience and brighter futures through intensive, trauma-informed support.

Joining Hockley House as a Support Worker is a rare opportunity to be part of a brand-new service. Working alongside residential, health and education professionals, you'll help create a safe, nurturing environment where young people can build confidence, develop independence and achieve positive outcomes.

What you’ll do:

• Build positive, trauma-informed relationships with children, young people, families and professionals.
• Provide high-quality physical, emotional and practical support in a safe and nurturing environment.
• Support children and young people to achieve positive outcomes in education, life skills and personal development.
• Contribute to care plans, maintain accurate records and prepare reports for families and professional agencies.
• Promote safeguarding and wellbeing through effective risk assessment and safe working practices.
• Work collaboratively as part of a multi-disciplinary team to deliver therapeutic care and support plans.

What we’re looking for:

• A Level 3 Diploma in Residential Childcare, or the willingness to achieve this qualification with our support.
• An understanding of child development, safeguarding and trauma-informed care.
• Excellent communication and relationship-building skills.
• A compassionate, resilient and child-centred approach.
• The ability to remain calm and adaptable in challenging situations.
• Confidence using IT systems and maintaining accurate records.

Take a look at our Candidate Pack for more information about the Support Worker role, team and our values. The section 'About You' explains the knowledge, skills and experience we'd like you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values in your application.

Hockley House is proud to be rated ‘Good’ in all areas by Ofsted, demonstrating our commitment to delivering high-quality care and support. This achievement reflects the dedication of our team and the strong, positive culture we have built together. Our Ofsted rating provides external recognition of the good practice that takes place every day, giving staff the confidence that they are part of a service that is respected and making a real difference. If you are looking for a rewarding role within a supportive, professional, and forward-thinking organisation, Hockley House is a great place to work, develop your career, and help transform young lives.

As part of our team, you'll have the opportunity to make a meaningful contribution to the lives of vulnerable children while developing your own skills and career.

• Career development: Receive a one-off payment of £500 upon successful completion of the Level 3 Diploma in Residential Childcare (if you do not already hold this qualification).
• Supportive environment: Join an inclusive, friendly and collaborative team that values and supports one another.
• Employee support: Access Health Assured's comprehensive Employee Assistance Programme, including 24/7 support, wellbeing resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay and access to the Local Government Pension Scheme. Find out more here .

Our service which operates all year-round 24/7 and your shift pattern will include some bank holidays, weekends and sleep in duties. Enhancements are paid in line with the HCC salary policy.

Please note, we're unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include; Residential Support Worker, Children's Residential Care Worker, Youth Worker, Teaching Assistant, Support Worker, Care Assistant, Healthcare Support Worker, Learning Support Assistant, Foster Care Support Worker, Mental Health Support Worker, Family Support Worker, Outreach Worker

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.