Children's Continuing Care Case Manager

NHS North West London; Wembley; On-site; GBP 30,000 - 50,000; Full time

Job description

North West London Children’s Continuing Care team is looking for a forward-thinking individual, a registered professional who is experienced in working with children and young people with complex physical and mental health needs.

You will join a friendly, dynamic, experienced fast-paced team to help meet the statutory responsibilities under the Children's Continuing Care National frameworks.

You will assess, case manage, and support the healthcare needs of children and young people with complex health needs.

The nature of the role is autonomous and challenging but with the benefit of supportive colleagues.

In your role, alongside excellent assessment, communication, and coordination skills, we are looking for individuals with a strong commitment to partnership working to ensure our clients receive full care provision according to individual needs. The post holder will ensure the provision of seamless, integrated services or packages of care. Each package varies according to the health need support required, and we are looking for a professional who can think with, and support families to achieve their positive health outcomes.

If you have experience in CAMHS/ CALDS or end-of-life care we are particularly interested in hearing from you.

Ensure a robust assessment of individual patient eligibility and negotiation of safe and appropriate packages of care are commissioned.

Case managing children and young people eligible for continuing care, ensuring timely reviews are conducted and packages continue to be effectively commissioned and are cost effective.

Attending decision-making panels to present own cases and provide clinical information.

Developing strong working relationships with partner agencies.

To attend the team Quality Assurance/Peer Review Meetings to present cases and be responsible for the follow up of any action as necessary.

To report ongoing/developing concerns relating to provider performance, updates on Corrective and Development Action Plans as necessary.

Reviewing, developing, and managing the process for Children's continuing care, children's personal health budgets, and specialist equipment requests.

Oversee the service in the absence of the team leader.

To ensure relevant information is provided to address complaints, investigations, and appeals.

To work alongside Children's safeguarding leads.

If you are a self-motivated and collaborative professional, and support the philosophy for delivering high quality services to people, Children's Continuing Care is the place where you can thrive!

NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.

The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.

Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives.

To Do This We Will

1. improve outcomes in population health and healthcare
2. reduce inequalities in health outcomes, experience, and access
3. enhance productivity and better value for money
4. support broader social and economic development within our area.

We're proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.

For further details / informal visits contact: Name: Sarah Evans Job title: Head of Childrens Continuing Care Email address: [e-mail] Telephone number: 07503 943165

Jennifer Cassidy - [e-mail]

Jade Wightman - [e-mail]

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries: Hospitals and Health Care