Children and Young Peoples Refuge Support Worker - Merthyr

TN United Kingdom; Merthyr Tydfil; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading organization is seeking a dedicated Support Worker to engage with children and parents in a refuge setting. The role involves building trusting relationships, providing support, and ensuring safety and quality standards. Ideal candidates will be self-motivated and able to work independently while contributing to a team environment.

Qualifications

• Experience working with children and parents in a supportive role.
• Ability to engage and build relationships with vulnerable individuals.

Responsibilities

• Provide a safe key working service for children and parents.
• Organize age-appropriate activities and support engagement.
• Participate in on-call rota for emergencies.

Skills

Engagement

Communication

Initiative

Self-motivation

Job description

Purpose of Job:

Working consistently as part of the refuge staff team to engage with and build trusting and respectful relationships with children and parents accessing refuge, in order to provide a safe key working service.

Work with CYP and parents to ensure support meets their needs and addresses the impact of abuse on the CYP. Work with CYP to ensure they feel safe and explore safe relationships.

Ensure maximum engagement with children by providing age-appropriate activities, child house meetings, and group work.

Provide a range of engagement activities for CYP to promote positive experiences of refuge, including opportunities to explore local amenities, attend local events, and participate in play or creative activities with other families accessing refuge.

Ensure the safety and maintain the highest quality standards of cleanliness and upkeep of the project, alongside the wider team, and record/report all work and incidents following Llamau’s procedures.

This role requires lone working; therefore, following procedures, taking initiative, and being self-motivated are essential.

On Call: Required to be part of the first-tier on-call rota, providing telephone and in-person support. Support Workers offer on-call support and advice to colleagues regarding issues and emergencies, which may include providing shift cover or out-of-hours attendance where no alternatives are available.