Children and Young People Support Worker (Domestic Abuse)

Thirteen Group; North East; On-site; GBP 30,000 - 31,000; Full time

Job summary

A leading community builder in the North of County Durham is seeking a Support Service Co-ordinator to provide guidance and support for children and families in a women's refuge. This role involves delivering focused support services, building relationships with residents, and ensuring effective communication with partner organisations. Ideal candidates will have experience in domestic abuse support and possess strong reporting skills. This is a rewarding position aimed at making a meaningful impact in the community.

Benefits

Salary - £30,516 per annum

Annual leave starting at 28 days

Pension contributions up to 17%

Health expenses savings with Simply Health

Discounts on everyday brands

Options to buy/sell annual leave

Qualifications

• Experience of working with children and young people who have experienced domestic abuse.
• Ability to interpret and create reports.
• Full UK driving license and access to a vehicle.

Responsibilities

• Deliver a quality, customer-focused support service for children and mothers in the refuge.
• Contribute to the success of the refuge service by building relationships.
• Undertake and review individual client needs assessments.
• Organise and complete sessions with children in the refuge.
• Engage in multi-agency communication.

Skills

Experience with children and young people affected by domestic abuse

Understanding of safeguarding

Report interpretation and creation

Full UK driving license

Job description

Overview

Join us as a Children and Young Person Support Worker (domestic abuse), or known as internally at Thirteen, a Support Service Co-ordinator (Children and Young People)! This post is for a Women’s Refuge based in the North of County Durham until March 2026, with the potential to extend.

This post is open to women only in accordance with The Equality Act 2010, Schedule 9, Part 1 and are subject to Enhanced DBS checks & satisfactory references.

You will work a 4 week rolling rota as a Support Service Co-ordinator between the hours of 9am – 7pm. You will be expected to work late every one in four Friday and then have the following weekend on call.

Thirteen Benefits

• Salary - £30,516 per annum
• Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
• Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
• Simply Health save money on common health expenses and get access to health and wellbeing support services.
• T’dar our Discount and Reward platform giving you huge savings on everyday brands.
• Opportunities to buy and sell annual leave.

Key Responsibilities

• As a Support Service Coordinator, you will deliver a quality, customer focussed support and guidance service, with domestic abuse support work as appropriate for the children and their mothers who are residing in our women’s refuge due to fleeing domestic abuse.
• You will be responsible for contributing to the success of the refuge service, building relationships and partnerships with residents, colleagues and partner organisations.
• You will undertake, authorise and review individual client needs assessment which generate a support and assessment plan.
• You'll be heavily involved in organising and completing sessions with the children in the refuge.
• There will be a lot of multi-agency communication as part of this role.

About You

• You'll have experience of working with children and young people who have experienced domestic abuse.
• You'll have an understanding of safeguarding.
• You should be able to interpret and create reports.
• You will need a full UK driving license and access to a vehicle.

Why Thirteen Group?

We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.

• Join a team that’s local at heart but welcomes talent from everywhere.
• Be part of an organisation that values diversity and inclusivity.
• Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

For more details, please refer to the attached documents.

If you’d like to talk more about the role please contact Emma Calvert, Care and Support Team Leader on 07814 283875 for an informal discussion.

NO RECRUITMENT AGENCIES, please.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

If you’ve interviewed for this role within the last 6 months, we wouldn’t be able to reconsider your application at this time.

As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.