Children and Young People East - Admin Team Leader

Integrated Care System; Stansty; On-site; GBP 24,000 - 34,000; Full time

Job summary

A leading health organization in Wales seeks an Administrative Supervisor to oversee the East administration team within the Children & Young People's Division. The role involves managing staff, facilitating efficient services, and coordinating with various departments. Ideal candidates will have experience in the NHS and demonstrate strong organizational and interpersonal skills in a fast-paced environment.

Qualifications

• GCSE or equivalent level in English and Mathematics required.
• NVQ 4 in Administration or equivalent experience is necessary.
• Previous office and NHS experience preferred.

Responsibilities

• Supervise administrative and clerical staff, organizing workload.
• Facilitate an efficient administrative and clerical service.
• Ensure smooth running of various sites by coordinating with other departments.

Skills

Organisational skills

Interpersonal skills

Communication skills

Ability to prioritize

Customer focused approach

Education

GCSE in English and Mathematics

NVQ 4 in Admin/customer care

ILM Team Leading qualification

Tools

Hospital WPAS or similar system

Job description

To provide administrative supervision for the East administration team within the Children & Young People's Division under the direction of the Administration Manager and Deputy Operations Manager. The post holder will facilitate the delivery of an efficient and effective administrative and clerical service. The post holder will supervise the administrative and clerical staff organising their workload as necessary and reviewing systems and processes in line with service needs. The post holder will be responsible for contacting the Estates department, IT, facilities and other departments as necessary to ensure the smooth running of our various sites.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Applicants must be a team player and be able to demonstrate excellent organisational and interpersonal skills. They must be able to work flexibly and have the ability to prioritise, and work well under pressure.

This is an East post, which means that you will be required to work at various locations.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

• Able to demonstrate English and Mathematics to GCSE or equivalent level.
• NVQ 4 in Admin/customer care or equivalent experience
• ILM Team Leading qualification or equivalent qualification or experience.

Experience

• Previous office experience.
• Previous NHS experience.

Aptitude and Abilities

• Previous experience of supervising and managing staff.
• Able to use electronic information systems.
• Accurate VDU and keyboard skills.
• Able to record information accurately.
• Organisation - ability to manage diaries, set up filing systems, work to strict deadlines and prioritise tasks.
• Previous experience of communicating confidential information.
• Communicate clearly and sensitively over the telephone, in person and by letter.
• Excellent communication skills with all stakeholders.
• Able to work independently but also as an effective team player.
• Knowledge of patient confidentiality.
• Ability to speak Welsh
• Previous experience using the hospital WPAS or similar system.

Personal Qualities

• Enthusiastic, motivated and approachable.
• Offer a degree of flexibility with working hours.
• Strength of character and confidence to overcome obstacles in a balanced and sensitive manner.
• Be able to meet the challenges of a changing organisation.
• Customer focused approach.

Other

• Able to work under own initiative whilst understanding the need to seek advice from seniors as necessary.
• Willing to demonstrate ongoing study both formal and informal to ensure practice and knowledge are up to date.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wrexham Maelor Hospital / Flintshire Children's Centre

Wrexham Maelor Hospital / Flintshire Children's Centre