Children and Young People Admin Team Leader

NHS; Wrexham; On-site; GBP 26,000 - 30,000; Full time

Job summary

The NHS is seeking an Administrative Supervisor for a fixed-term secondment role for 9 months covering maternity leave. The successful candidate will oversee an administration team in the Children & Young People's Division, ensuring efficient operations across Wrexham and Flintshire. Candidates should possess strong communication skills, organizational abilities, and relevant qualifications, including proven experience in office settings and NHS environments.

Qualifications

• Able to demonstrate English and Mathematics to GCSE or equivalent level.
• NVQ 4 in Admin/customer care or equivalent experience required.
• ILM Team Leading qualification or equivalent is beneficial.

Responsibilities

• Facilitate efficient administration and clerical services.
• Supervise administrative staff and manage their workload.
• Ensure smooth operation across various sites.

Skills

Communication

Organization

Customer focused approach

Education

GCSE in English and Mathematics

NVQ 4 in Admin/customer care or equivalent experience

ILM Team Leading qualification or equivalent

Job description

THIS POST IS FIXED TERM/SECONDMENT FOR 9 MONTHS DUE TO MATERNITY COVER.

IF YOU ARE INTERESTED IN APPLYING FOR THESECONDMENT POSITION, YOU MUST OBTAINPERMISSION FROM YOUR CURRENT LINE MANAGERPRIOR TO APPLYING FOR THIS POST.

To provide administrative supervision for the administration team within the Children & Young People's Division under the direction of the Administration Manager and Deputy Operations Manager. This post is an East post and will cover both Wrexham and Flintshire areas.

Main duties of the job

The post holder will facilitate the delivery of an efficient and effective administrative and clerical service. The post holder will supervise the administrative and clerical staff organising their workload as necessary and reviewing systems and processes in line with service needs. The post holder will be responsible for contacting the Estates department, IT, facilities and other departments as necessary to ensure the smooth running of the various sites.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

• Able to demonstrate English and Mathematics to GCSE or equivalent level.
• NVQ 4 in Admin/customer care or equivalent experience
• ILM Team Leading qualification or equivalent qualification or experience.

Experience

• Previous office experience.
• Previous NHS experience.

Aptitude and Abilities

• Previous experience of supervising and managing staff.
• Able to use electronic information systems.
• Accurate VDU and keyboard skills.
• Able to record information accurately.
• Organisation - ability to manage diaries, set up filing systems, work to strict deadlines and prioritise tasks.
• Previous experience of communicating confidential information.
• Communicate clearly and sensitively over the telephone, in person and by letter.
• Excellent communication skills with all stakeholders.
• Able to work independently but also as an effective team player.
• Knowledge of patient confidentiality.
• Ability to speak Welsh
• Previous experience using the hospital WPAS or similar system.

Personal Qualities

• Enthusiastic, motivated and approachable.
• Offer a degree of flexibility with working hours.
• Strength of character and confidence to overcome obstacles in a balanced and sensitive manner.
• Be able to meet the challenges of a changing organisation.
• Customer focused approach.

Other

• Able to work under own initiative whilst understanding the need to seek advice from seniors as necessary.
• Willing to demonstrate ongoing study both formal and informal to ensure practice and knowledge are up to date.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,928 to £29,551 a yearper annum, pro rata