Childcare Offer Lead

NPT Pass; Port Talbot; Híbrido; GBP 35.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous holiday entitlement

Employee Assistance Programme

Local Government Pension Scheme (15.3%

Discounted gym membership

Development opportunities

Descripción de la vacante

Neath Port Talbot Council is seeking an experienced Childcare Offer Lead to coordinate, implement and monitor the Childcare Offer across the authority. You will lead a small team focused on delivery, engagement with providers, schools, parents and partners to maximise take-up while ensuring funding compliance.

The role requires strong organisation, communication and supervisory abilities, with hybrid working and base at Port Talbot Civic Centre.

Formación

• Degree or Level 4 qualification in Advice and Guidance, Leadership and Management, Customer Services, or equivalent.
• At least two years’ direct experience in the childcare sector with providers, parents, schools and CIW.
• Knowledge of the childcare market, CIW regulatory processes, and safeguarding legislation.
• Strong digital skills with Microsoft applications, databases, social media and online engagement.
• Excellent written, verbal and presentation skills with ability to report and prioritise.
• Solution-focused, resilient and flexible with strong organisational and interpersonal skills.

Responsabilidades

• Coordinate, implement and monitor the Childcare Offer across Neath Port Talbot.
• Ensure compliance with grant terms and conditions.
• Oversee applications, provider participation and parent eligibility systems; resolve issues.
• Monitor take-up, impact and performance; provide timely reports to Council and Welsh Government.
• Manage financial administration and perform budget monitoring.
• Build relationships with childcare providers, schools, Welsh Government and partners.
• Line manage the Childcare Offer Support Officer(s) and promote teamwork.

Conocimientos

Childcare sector experience

Digital skills

Communication skills

Organisation & prioritisation

Educación

Degree or Level 4 in Advice & Guidance/Leadership & Management/Customer Services

Herramientas

Microsoft applications

Databases

Social media

Descripción del empleo

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job details

Job reference REQ06132 Date posted 09/11/2026 Application closing date 22/11/2026 Location Port Talbot Civic Centre Salary Grade 7 SCP 22 £34,811 - SCP 26 £38,510 Package “Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.” Contractual hours 37 Basis Full time Job category/type Leadership and Management Attachments Reasons to work for NPTCBC.pdf Childcare Offer Lead JDPS.docx

This post is grant funded until 31 March 2027, with the possibility of extension.

Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces, with Port Talbot Civic Centre as the base.

About the role:

We are looking for an experienced and highly organised Childcare Offer Lead to coordinate, implement and monitor the Childcare Offer across Neath Port Talbot. The successful applicant will lead a small team focussing on delivery and monitoring of the childcare offer including engagement with childcare providers, schools, parents and carers, Welsh Government, partner organisations and other local authorities to maximise take-up and ensure the Offer is delivered effectively and in line with funding requirements.

You must be able to work as part of a team, be highly motivated, and have good communication skills. You will be well organised, be able to prioritise work and have experience of supervising or managing others.

Your daily routine will include:

• Coordinating, implementing and monitoring the Childcare Offer across Neath Port Talbot.
• Ensuring compliance with grant terms and conditions.
• Overseeing application, provider participation and parent eligibility systems, and resolving issues where required.
• Monitoring take-up, impact and performance, and providing accurate, timely reports to the Council and Welsh Government.
• Managing financial administration and carrying out regular budget monitoring.
• Building strong relationships with childcare providers, schools, Welsh Government and partner agencies.
• Managing the Childcare Offer inbox, comments and complaints, and helping share clear updates through social media and NPT Family.
• Line managing and supporting the Childcare Offer Support Officer(s), promoting effective teamwork and high-quality service delivery.

About you:

Do you have:

• A degree or Level 4 qualification in Advice and Guidance, Leadership and Management, Customer Services, or evidence of equivalent further learning?
• At least two years’ direct experience of working in, delivering or liaising with the childcare sector, including providers, parents, schools and CIW?
• In-depth knowledge of the childcare market, CIW regulatory processes, childcare sufficiency and relevant childcare and safeguarding legislation?
• Strong digital skills, including Microsoft applications, databases, social media and online engagement?
• Excellent written, verbal and presentation skills, with the ability to produce clear reports, manage competing priorities and meet deadlines?
• A solution-focused, resilient and flexible approach, with strong organisation, integrity and interpersonal skills?

About us:

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

For an informal discussion, please contact Jenna Powell on

• This post is subject to an enhanced DBS disclosure with both adult and child barred list checks.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh language is not required for this post

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.