Chief Transformation and Digital Officer

South Western Ambulance Service NHS Foundation Trust; Exeter; On-site; GBP 110,000 - 150,000; Full time

Benefits offered by this job

27 days annual leave

Car leasing

Free parking

Cycle-to-work

Staff networks

Discounts

Job summary

South Western Ambulance Service NHS Foundation Trust in Exeter is seeking a Chief Transformation and Digital Officer to join the Executive Team. This pivotal role will integrate transformation, strategy, performance, data and analytics, digital and AI enablement into a single high-impact function.

Reporting to the Chief Executive, you will oversee major programmes, champion evidence-based decision making, and drive a culture of accountability, continuous improvement and innovation.

Responsibilities

• We're looking for an inspiring and values-driven leader who lives our values of Compassion, One Team and Innovation.
• If you lead with empathy, bring people together to achieve shared goals, and have the ambition to challenge the status quo and drive meaningful improvement, we'd love to hear from you.
• This is an opportunity to shape the future of our organisation while making a real difference for patients, colleagues and communities across the South West.

Job description

Employer South Western Ambulance Service NHS Foundation Trust Employer type NHS Site Trust HQ Town Exeter Salary VSM Closing 15/11/2026 23:59

Chief Transformation and Digital Officer

Executives / VSM: Executives / VSM

Job overview

Are you a strategic leader with a track record of coordinating transformation, improving performance and delivering organisational change at scale?

We are seeking an exceptional Chief Transformation and Digital Officer to join our Executive Team. This pivotal role will shape the future direction of the Trust, bringing together transformation, strategy, performance, data and analytics, digital and AI enablement into a single high-impact function.

Reporting directly to the Chief Executive, you will oversee major transformation programmes, champion evidence-based decision making, and help create a culture of accountability, continuous improvement and innovation. You will ensure the Trust has a clear strategy and strong delivery oversight alongside ensuring an effective digital architecture to deliver the service to patients.

The successful candidate will bring significant senior leadership experience within a complex NHS, public sector or highly regulated environment, with a proven ability to deliver large-scale change, robust and resilience digital services, improve organisational performance and influence at Board level.

This is an outstanding opportunity to play a key role in shaping the future of ambulance services across the South West, improving outcomes for patients, colleagues and the communities we serve.

Main duties of the job

We're looking for an inspiring and values-driven leader who lives our values of Compassion, One Team and Innovation. If you lead with empathy, bring people together to achieve shared goals, and have the ambition to challenge the status quo and drive meaningful improvement, we'd love to hear from you. This is an opportunity to shape the future of our organisation while making a real difference for patients, colleagues and communities across the South West.

Assessments for shortlisted candidates will take place on 2 nd December.

We encourage candidates to read the full Candidate Pack attached for more information.

Working for our organisation

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Career and salary progression
• Car leasing scheme (this is subject to your pay not falling below the National Living Wage)
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes (this is subject to your pay not falling below the National Living Wage)
• Staff networks
• Access to a wide range of discounts from various organisations across the UK

Detailed job description and main responsibilities

For further information about this role please see the attached job description and person specification.

Person specification

Education and qualifications

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.