Chief Technology Officer, Luxury Retail

Luxuryrecruit; London; On-site; GBP 100,000 - 160,000; Full time

Job summary

A prestigious luxury retail client is seeking a Chief Technology Officer to lead their technology strategy and operations. The role requires extensive experience at the Board level, with a focus on customer engagement and leading technology innovation. Ideal candidates will possess a strong track record of managing large teams and ensuring alignment of technology initiatives with overall business objectives.

Qualifications

• Must have operated at Board level in a CTO, CIO, or IT Director post.
• Experience leading large teams (100+ members).
• Desirable: ERP implementation experience.

Responsibilities

• Oversee technology across the business including systems, innovation, and cyber-security.
• Review and improve technology teams' performance.
• Define and implement a fit-for-purpose Target Operating Model.

Skills

Influence

Customer-focused omni-channel engagement

Technology leadership

Vendor management

Change management

Job description

Salary: Competitive salary + bonus
Type:Executive

Luxury Recruit have been retained on the following assignment: Reporting to the Chief Executive, our luxury retail client is looking for a Chief Technology Officer to join their senior leadership team and take full responsibility for technology across the business and play a pivotal role in helping the organisation to reach its goals.

Responsibilities and essential skills:

• Will have operated at Board level previously in a Chief Technology Officer, Chief Information Officer, or IT Director post. Able to influence and be graciously disruptive.
• Experience with customer-focused omni-channel engagement in a retail environment. Will be customer-focused personally.
• Experienced technology leader who’s led the full IT remit including innovation, systems, infrastructure, service, architecture, cyber-security, programme delivery and more. Able to ‘run’ but also ‘grow’ directly impacting the business.
• Has reviewed and improved technology teams and provision previously and has evidence of delivering positive results. Strives for excellence.
• Evidence of overseeing a portfolio of competing programmes and able to prioritise effectively.
• Will have led large teams of 100+ previously, plus will be a strong supplier and vendor manager – seeks the win-win. Able to define and implement a fit-for-purpose Target Operating Model
• Experience with ERP implementation highly desirable.
• Open, honest, able to gain trust, collegiate. Must be an advisor, not order taker.
• Proactively learns about the business beyond technology in order to deliver better service to the customer without increasing operating costs.
• Must be able to work at pace in a complex organisation and be commercially aware

Applicants not contacted within six weeks should consider their applications unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only.

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