Chief Technology Officer

Retail Executive Search Partners; London; On-site; GBP 100,000 - 180,000; Full time

Job summary

A fast-growing luxury fashion retailer is seeking a Chief Technology Officer to drive strategic innovation and digital transformation. This role involves leading eCommerce and omnichannel strategies, integrating advanced technologies, and overseeing enterprise architecture to enhance operational efficiency. The ideal candidate has substantial executive-level technology experience within global retail and is capable of leading transformational initiatives across departments.

Qualifications

• Extensive experience at the Executive Level in global Retail organisations.
• Proven track-record in scaling enterprise technology including IoT and AI.
• Deep understanding of premium/luxury retail and eCommerce.

Responsibilities

• Define and execute the global technology strategy and lead innovation.
• Oversee design and implementation of scalable IT infrastructure.
• Build and lead a high-performance global technology team.

Skills

Technology Leadership

Cloud Infrastructure

eCommerce

AI/ML

Supply Chain Technologies

Leadership

Collaboration

Communication

Job description

The Brand
WeComm are delighted to have been retained by a fast-growing, innovative luxury fashion retailer, to partner with them on their search for a Chief Technology Officer. This brand operates on a global scale, and already have an exceptional growth story with some hugely exciting plans to continue their upward trajectory.

The Role
Due to their growth ambitions, this brand are looking to secure a Chief Technology Officer to set the strategic direction for innovation, lead digital transformation efforts, enhance their eCommerce and omnichannel capabilities and build a future-ready technology ecosystem. This is a highly strategic role that will directly impact the brand’s competitive edge and market position.

Key Responsibilities
Strategic Leadership & Vision: • Define and execute the global technology strategy to support business growth, operational efficiency and innovation across the business • Lead technology decision-making at board level, ensuring alignment between business objectives and technology investments

eCommerce & Customer-Facing Technology: • Lead the development and optimisation of next-gen e-commerce platforms, ensuring a seamless, personalized experience across all digital touchpoints, including web, mobile, and social commerce • Drive the integration of headless commerce, microservices architectures, and omnichannel solutions to improve global scalability, reduce time to market, and enhance customer engagement • Define strategies for AI-driven personalisation, virtual try-ons, and seamless checkout to enhance the customer journey across online and offline channels

Enterprise Architecture & IT Infrastructure: • Oversee the design and implementation of cloud-first, scalable, and robust IT infrastructure that supports global operations and growth objectives • Lead the evolution of enterprise systems architecture, integrating ERP, CRM, and AI-powered manufacturing to streamline business operations • Ensure data governance, cybersecurity, and compliance are upheld at the highest standards to protect customer data and business-critical information across multiple global markets • Implement next-gen technologies, such as IoT, blockchain, and AI-driven analytics, to drive efficiency, traceability, and predictive intelligence across the supply chain and production floor

Manufacturing & Supply Chain Technology: • Drive the integration of cutting-edge manufacturing technologies - including AI, robotics, and IoT - to enhance precision, speed, and quality control in our jewellery production process • Spearhead the implementation of smart supply chain solutions that enable real-time inventory management, automated demand forecasting, and end-to-end transparency across raw materials and finished goods • Establish smart factories, utilising AI and data analytics to improve manufacturing throughput while maintaining the highest quality standards • Define and deploy advanced IoT solutions and digital twins to track, analyse, and optimise production efficiency and inventory movement across the global supply chain

Team Development: • Build and lead a high-performance global technology team across engineering, product management, and IT operations • Lead by example in fostering a culture of collaboration, innovation, and continuous improvement

The Person • Proven, demonstrable Technology Leadership experience, including extensive experience at the Executive Level within global Retail organisations • Proven track-record of scaling enterprise technology, including cloud infrastructure, AI/ML, automation, IoT and manufacturing systems • A deep understanding of premium/luxury retail, eCommerce and Supply Chain technologies, with the ability to lead cross-functional teams to execute on transformational initiatives • Strong experience in defining enterprise-wide technology strategy, including systems architecture, cloud-first infrastructure, and data governance • Exceptional leadership, communication, and collaboration skills, with the ability to build and maintain relationships with senior stakeholders • Strong experience building high-performance technology functions and in leading off-shore teams