Chief Revenue Officer

Harrington Starr; United Kingdom; On-site; GBP 85,000 - 100,000; Full time

Job summary

Harrington Starr is seeking a senior client leadership figure to steer the agency’s most valuable FS clients, acting as a trusted adviser on how communications align with commercial goals.

You will bring structure to account planning, reporting and renewal, and help shape the agency’s offerings as services and pricing evolve, expanding into payments, fintech and consumer finance. Travel nationally and internationally as needed.

Qualifications

• 7+ years in senior client leadership or related roles.
• Experience in or with marketing, PR or communications agencies.
• Strong knowledge of financial services and capital markets.
• Credibility with CMOs and C-suite leaders, with UK network.

Responsibilities

• Lead senior clients and advise on how communications support goals.
• Structure and report on key accounts from planning to renewal.
• Shape agency proposition as services and pricing evolve.
• Lead new business pitches end to end.
• Implement repeatable sales process with pipeline visibility.
• Promote AI usage across client delivery and business development.
• Contribute to board-level strategy and growth.

Skills

Senior client leadership

Account management

Commercial mindset

Financial services know‑how

UK industry network

AI and digital tools

Tools

CRM tools

Project management platforms

AI tools

Job description

Upto £100,000 base + bonus + EMI share options

A specialist agency helping financial services firms build reputation, profile and trust through PR, content and integrated marketing. It combines deep sector knowledge with an AI-forward culture and has a clear plan for its next stage of growth.

The role

• Become the senior lead for the agency's most valuable clients, acting as a trusted adviser on how their communications support their commercial goals.
• Bring structure, clarity and transparency to how key accounts are run, from planning and reporting through to renewal.
• Help shape the agency's proposition as its services and pricing evolve, making sure the offer resonates with the buyers who matter.
• Take the agency's PR, content and marketing expertise into new areas of financial services, including payments, fintech, lending and consumer finance.
• Lead new business pitches end to end, from choosing targets to writing proposals and closing deals.
• Put in place a repeatable sales process with clear pipeline visibility.
• Champion the use of AI across client delivery and business development.
• Contribute at board level to strategy and growth.

What you'll bring

• 7+ years in senior client leadership, account management or commercial roles, with a record of growing large, complex relationships.
• Experience in or alongside marketing, PR or communications agencies, so you understand how clients buy and measure these services.
• Strong financial services knowledge. Familiarity with capital markets is valued.
• Credibility with CMOs, heads of communications and C-suite leaders, backed by a relevant UK industry network.
• A commercial mindset: you are as comfortable owning a revenue number as owning a relationship.
• A highly organised, process-led approach and a confident command of AI and digital tools.
• UK-based and able to travel nationally and internationally.
• Desirable: US contacts and experience with CRM and project management platforms.