Chief Programme Officer

Aviva Plc; Norwich; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading insurance and financial services company is seeking a Chief Programme Officer to spearhead strategic change initiatives. Your role will involve leading a portfolio of transformation programmes, engaging stakeholders, and fostering a culture of innovation across the organization. The ideal candidate has substantial experience in change management and excellent leadership skills. This role offers a competitive salary, bonus opportunities, and a comprehensive benefits package.

Benefits

Competitive salary

Bonus opportunity

Company pension scheme

Generous holiday policy

Employee discounts

Wellbeing support

Qualifications

• Proven experience in change implementation and governance.
• Excellent leadership and communication skills.
• Ability to design and initiate complex projects.

Responsibilities

• Lead enterprise-wide change programmes.
• Drive transformation in operations and culture.
• Ownership of the business Change Process.

Skills

Change implementation

Team leadership

Stakeholder management

Risk management

Communication skills

Education

Change management qualifications (Prosci, APMG)

Project management qualifications (PMP, PRINCE2)

Job description

We are seeking a visionary Chief Programme Officer (CPO) to lead our strategic change agenda and drive our Change agenda across our organisation. As CPO, you will be the architect and driver of our change and transformation programmes. You will lead a portfolio of strategic initiatives aimed at modernising operations, enhancing customer experience, and embedding a culture of continuous improvement.

The key responsibilities of this role include:

• Leading the design, execution, and governance of enterprise-wide change programmes aligned with business strategy
• Driving transformation across operations, technology, people, and culture to deliver measurable outcomes
• Partnering with the Solus MD and Senior Leadership Team to shape and deliver the long-term strategic roadmap
• Owning the business Change Process (SCA) and surrounding governance
• Championing a culture of agility, innovation, and accountability across the organisation
• Engaging and influencing stakeholders in a complex stakeholder environment, ensuring alignment and buy-in for change initiatives including internal teams, senior leadership, the Solus Board, Aviva support and governance functions, suppliers, partners, and the wider business community.
• Monitoring programme performance, managing risks, and ensuring benefits realisation.

To be successful in this role, you will need:

• Proven and demonstrable experience in change implementation, governance and process improvements, team leadership and Risk management.
• Ability to design, organise and initiate complex projects and Programmes, setting them up for success
• Excellent leadership, stakeholder and communication skills
• Experience in strategic planning and alignment of change initiatives
• Knowledge of financial cost management, governance, risk management, and compliance
• Familiarity with change management methodologies and tools
• Ability to foster innovation and stay abreast of industry trends
• Change management qualifications (e.g., Prosci, APMG) are beneficial but not mandatory
• Project management qualifications (e.g., PMP, PRINCE2) are beneficial.

What we offer:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva's success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer's leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

Solus, an Aviva company, values inclusivity and welcomes all applicants. If you're excited but don't tick every box, we encourage you to apply - your unique skills might be just what we need.