Chief Product Officer HMCTS Digital Technology Services - HM Courts and Tribunals Service - SCS2

Manchester Digital; Sefton, East Midlands; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

A government agency is seeking a Chief Product Officer to lead the digital strategy for justice services in the UK. This director-level role will focus on creating user-centric solutions and driving innovations that enhance service delivery. The ideal candidate will work closely with various teams to modernize the justice system, ensuring accessibility and simplicity in digital interactions. This position offers a unique opportunity to influence key operations impacting millions across the UK.

Responsibilities

• Drive a user-focused product strategy for HMCTS digital platforms.
• Influence the modernization of the justice system.
• Work close with the transformation team within MOJ.

Job description

Chief Product Officer HMCTS Digital Technology Services - HM Courts and Tribunals Service - SCS2

Locations include East Midlands, East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber.

About the job

Job summary

This is a nationally based role.

The Role

This director-level role will be central to shaping the future of digital justice services, affecting millions of people across the UK. The CPO will drive a user-focused product strategy that integrates seamlessly with service teams, ensuring HMCTS’s digital platforms and tools deliver significant value while meeting operational priorities. This role provides a unique opportunity to influence the modernisation of the justice system, embedding innovation, accessibility, and simplicity at its core.

The CPO will work closely with the transformation team within MOJ to explore and support opportunities for integration across the Criminal Justice System (CJS), specifically with other MOJ partner agencies.

Person specification

For full details about the role, key responsibilities, and person specification, please download and review the Candidate Information pack.

Behaviours

We will assess you against these behaviours during the selection process.