Chief Operating Officer

Calums Cabin; Scotland; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established charity is seeking a Chief Operating Officer (COO) to lead operations and make a significant impact on families facing challenging times. This role combines strategic leadership with hands-on involvement, ensuring the smooth running of holiday homes and support services. The ideal candidate will possess strong operational skills, financial acumen, and a compassionate approach to leadership. Join a dedicated team and contribute to creating cherished memories for families in need. If you are passionate about making a difference in the charity sector, this is the perfect opportunity for you.

Benefits

28 days annual leave plus bank holidays

Flexible hybrid working

Supportive culture

Qualifications

• Proven track record in operational leadership and system improvements.
• Strong knowledge in finance, HR, compliance, and governance.

Responsibilities

• Lead day-to-day operations and translate strategy into action.
• Oversee booking, fundraising, HR, finance, and governance.

Skills

Operational Leadership

Finance Knowledge

HR Management

Compliance Knowledge

Communication Skills

Collaboration Skills

Experience in Charity Sector

Tools

Salesforce CRM

Job description

Help families create precious memories at the toughest time of their lives.

Calum’s Cabin is a place of comfort, connection, and care for families facing the unimaginable — a child’s cancer diagnosis. Founded in memory of Calum Speirs, our charity provides free holiday homes, hospital accommodation, and financial support to hundreds of families each year across the UK and Ireland.

We are now looking for our first-ever Chief Operating Officer (COO) to help shape the next stage of our growth. This is a unique opportunity to combine strategic leadership with meaningful, hands-on work, and to make a lasting difference in the lives of families when they need it most.

The Role

As Chief Operating Officer, you will work closely with the Board of Trustees to lead and deliver the day-to-day operations of Calum’s Cabin.

Your role will include:

1. Translating strategy into operational plans and driving delivery
2. Overseeing the booking and management of Calum's Cabin holiday homes and hospital accommodation, fundraising operations, HR, finance, governance, and supporter care
3. Leading and supporting a small, dedicated team and our wonderful volunteers
4. Strengthening our systems, processes, and culture as we continue to grow
5. Representing Calum’s Cabin with warmth, professionalism, and compassion

This is an ideal role for someone who is excited to blend operational leadership with direct impact — where every action helps families at one of the most critical times in their lives.

About You

You will be an experienced operational leader with:

• A track record of delivering effective operations and improving systems and team performance
• Strong finance, HR, compliance, and governance knowledge
• Outstanding communication, people leadership, and collaboration skills
• Experience in the charity or voluntary sector
• A values-driven, emotionally intelligent, and proactive approach

Experience with Salesforce CRM or an understanding of the health service landscape in Scotland would be an advantage but is not essential.

What We Offer

• 28 days annual leave plus bank holidays
• Flexible hybrid working and a family-focused, supportive culture
• The chance to make a real and tangible difference every day

How to Apply

Please email [e-mail] for more information and a candidate pack.

Deadline for applications: 29th May 2025 (noon)

Informal enquiries are welcome — please email [e-mail]

• Join us and help families create memories that will last a lifetime.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Non-profit Organizations