Chief Operating Officer

Ted Experience; London; On-site; GBP 65,000 - 100,000; Full time

Job summary

Join Ted Experience as a key operations leader during a period of explosive growth. You'll directly influence client success and team performance while collaborating closely with top management. This pivotal role promises competitive remuneration, significant equity opportunities, and a chance to shape a disruptive company in its field.

Benefits

Equity Opportunity

Competitive Salary and Bonus

Influence at the Leadership Level

Qualifications

• Proven team and ops leader, ideally in field marketing, brand experience, or staffing.
• Independent agency experience preferred.
• Growth-driven change management experience.

Responsibilities

• Oversee daily operations ensuring client delivery.
• Build, lead, and inspire top-performing teams.
• Track profit, costs, and performance; make bold calls.

Skills

Leadership

Client Management

Operational Strategy

Change Management

Team Building

Job description

About Ted

At Ted, we’re crafting something bold. We partner with global giants, deploying scalable workforce solutions—selling, demoing, sampling, auditing—powered by our low-code tech. We’re 100% data-driven, laser-focused on results, with cloud-reported execution. Our tech stack simplifies people management, delivering clients fast insights to stay ahead.

The Role

A rare shot to join a tight leadership team during explosive growth. You’ll run ops today while shaping tomorrow, side-by-side with the MD, reporting to the CEO. You’ll uphold client delivery standards, grow teams, streamline processes, win new work, and prep the agency for a killer exit.

We need a people person who thrives in the thick of it, builds high-performing teams, and tackles fast growth with grit and clear-headed drive. Non-UK expansion experience is a plus, not a must.

This isn’t just a job—it’s a once-in-a-lifetime wealth play. We demand 100% commitment and offer a standout salary, bonus, and equity package to snag the best. If you’re driven, operationally savvy, commercially sharp, and lead with heart, let’s chat.

What You’ll Be Doing

• Oversee daily operations, ensuring flawless client delivery
• Launch new client wins with sharp teams and processes
• Build, lead, and inspire top-performing crews
• Partner with MD and CEO on strategy and ops
• Find faster, smarter ways to improve processes and efficiencies
• Track profit, costs, and performance—make bold calls
• Be a respected, hands-on leader people rally behind

What We’re Looking For

• Proven team and ops leader, ideally in field marketing, brand experience, or staffing
• Independent agency experience is preferred.
• Growth-driven change management is a big edge
• Cool-headed in chaos—you deliver without the drama
• Commercial instinct—profit, margin, value are second nature
• Straight-talking, valuing clarity, honesty, trust
• Team-first—you unlock the best in people

Why Join Ted?

• Uniquely disruptive in the market
• Small, hungry, and scaling fast
• Real influence at the top table
• No bloated layers—just sharp talent
• Shape a rising star and enjoy the ride
• Equity here is a rare wealth grab

Want in? Let’s talk.