Chief Operating Officer

Talent4; London; On-site; GBP 80,000 - 150,000; Full time

Job summary

A rapidly scaling, product-led business services company is seeking a dynamic Chief Operating Officer (COO) to oversee operations and drive growth. The ideal candidate will possess substantial experience in operational management within burgeoning businesses and will be skilled in financial analysis and strategy. This role requires strong leadership to enhance productivity and ensure effective decision-making based on real-time data, all while fostering collaborative efforts across departments.

Qualifications

• Previous experience overseeing operations in a rapidly growing, early-stage business.
• Experience in a high volume manufacturing or physical operations business.
• Proven experience in financial planning and analysis, business strategy and operations.

Responsibilities

• Produce and execute a strategy for Operations aligned with business growth.
• Oversee the scalability of production operations and business support functions.
• Lead financial forecasting, budgeting and analysis to support strategic decision-making.

Skills

Leadership

Operational Strategy

Financial Analysis

Communication

Job description

About the job

Our client, a rapidly scaling, product-led business services company with an impressive client retention rate, is seeking a versatile and dynamic COO. This role requires a deep understanding of both operations and finance, and the ability to work in a fast-paced environment. The COO will collaborate with the CEO and various departments to capitalize on growth opportunities, including large cross-functional projects and international ventures. A key responsibility will be to ensure each function can make better decisions using relevant data.

Responsibilities

• Produce and then execute a strategy for Operations, aligned with growth trajectory of the business
• Responsible for ensuring the scalability of overall business, including production operations, business support functions, and data and technology
• Achieve high levels of engagement through inspirational leadership.
• Oversee increase in throughput, productivity and quality, and a reduction in waste, rework, and defects
• Oversee development of supply chain and 3PL networks, ensure value for money and supplier performance
• Identify potential operational risks and develop mitigation strategies
• Develop and refine pricing strategies for various products, optimizing for profitability and market competitiveness
• Lead financial forecasting, budgeting, and analysis to support strategic decision-making
• Design and implement financial and operational processes and systems to enhance efficiency and accuracy, to support a scaling business
• Create integrated reporting systems that provide real-time insights into business health, operational and financial metrics that support timely decision making across the business

Experience/ Skills

• Previous experience overseeing operations in a rapidly growing, early-stage business.
• Experience working in a high volume manufacturing or physical operations business
• Proven experience in F, P and A, business strategy, and operations
• Able to make sound commercial decisions and contribute to the business’s strategic direction
• Excellent communication and interpersonal skills, with the ability to collaborate across various business functions
• Fundraising experience, ideally Series A / B would be advantageous