Chief Operating Officer

Jefferson Locke; Greater London; On-site; GBP 200,000 +; Full time

Job summary

A prominent B2B marketing agency based in Greater London is seeking an experienced Chief Operating Officer to oversee day-to-day operations and support the growth strategy. The ideal candidate will have a solid track record in managing a mid-sized agency, ensuring operational success, and fostering strong client relationships. Key responsibilities include commercial oversight, shaping agency culture, and cultivating a high-performance team. This is a significant leadership role vital for the organization’s future expansion.

Qualifications

• Understanding of the B2B marketing agency industry.
• Ability to deliver client expectations effectively.
• Proven experience in managing a successful marketing agency.

Responsibilities

• Oversee agency operations in the UK and future US expansion.
• Develop agency structure and operational strategy.
• Cultivate relationships with senior management and clients.

Skills

Understanding of B2B marketing

Client relationship management

Effective people management

Strategic thinking

High energy and pro-activeness

Job description

Our client is a very ambitious B2B marketing agency that uses informed insights to create revenue generating strategies and results for their clients.

With a pedigree of over 20 years of trading, this agency is now seeking an Chief Operating Officer who has a solid track record in running a mid sized B2B marketing agency to come on board and take over the helm of the day to day internal management of this extremely successful agency.

As this position as Chief Operating Officer has more of an internal focused role, if has been created to free up the CEO and Strategy Directors to focus on the agencies external international growth plans as well as continue to manage and develop senior client relationships.

The Chief Operating Officer role is a complimentary counterpart to the CEO and very much a leadership role, helping to align the operational, client relationship and cultural success of the agency. The COO is the person who gets things done and empowers others to perform at their best.

As a Chief Operating Officer you will cover the following activities:

• Commercial and budgetary responsibility
• Cultivate the senior management team and build internal relationships
• Oversee and manage the entire agency operation UK and eventually oversee US when established
• Shift culture
• Operational success
• Create and implement and agency development strategy
• Review and develop current agency structure
• Oversee all HR and hiring requirements in both the UK and US

Key skills required are as follows:

• A fundamental understanding of the through the line B2B marketing agency industry
• An understanding of what clients want from their agency and have the ability to help deliver it
• The ability to help run and manage an effective, successful and culturally aligned marketing agency
• Good relationship builder with the ability to operate at a senior and strategic level with key clients and help resolve issues smoothly and effectively.
• Gravitas and charm. Have presence in a room, ability to earn respect and influence people.
• Durable, stamina, high energy, drive and pro-activeness. Ability to do what it needs to “just get stuff done” over any obstacles.
• Good people manager with an ability to inspire, motivate, mentor and build commitment.
• Confident self-starter.

If you think you’re the Chief Operating Officer that we are searching for then click on the apply button below.