Chief Operating Officer

7xContent; Bristol; Remote; GBP 150,000 - 200,000; Full time

Job summary

A leading podcast production agency is seeking a Chief Operating Officer to oversee operations and enhance systems for a creative team. The ideal candidate has extensive experience in operational excellence, project management, and leading remote teams. The role offers the opportunity to shape the future of the agency and work directly with the founder. Flexible working and a culture of creativity are part of the package.

Benefits

Flexible working

Development opportunities

Creative team culture

Qualifications

• 4+ years in COO, project management, or production leadership.
• Experience in a creative, media, or agency environment.
• Ability to manage remote creative teams.

Responsibilities

• Own all SOPs and delivery systems.
• Lead producers, editors, and designers.
• Drive service quality and client satisfaction.

Skills

Operational excellence

Project management

Team leadership

Communication

System optimization

Job description

Chief Operating Officer

Location: UK-based (Remote-first, with some in-person meetups)

Salary: Competitive, based on experience

Start Date: ASAP

Reports to: Founder & CEO

Direct Reports: Producers, Editors, Designers

About 7xContent

7xContent is a specialist podcast production agency helping Creators, CEOs, and Brands launch and grow world-class shows.

We produce social-first podcasts that build huge audiences across YouTube, audio, and social, working with global brands like Red Bull, bestselling authors like Ramit Sethi, and high-growth businesses like Kit.

We’re lean, creative, and obsessed with quality — and we’re building the go-to agency for the world’s best podcasts. Now we’re looking for an elite operator to help us scale.

Your Mission

Make our systems bulletproof.

Free the Founder to focus on growth.

Empower a world-class creative team to do the best work of their careers.

Own operations, end-to-end.

What You’ll Own

1.Operational Excellence

• Own all SOPs, client onboarding, delivery systems, and reporting rhythms
• Build our weekly delivery machine: simple, repeatable, high-quality
• Run smooth onboarding → weekly management → offboarding
• Drive service quality, client satisfaction, and speed

2.Team Leadership & Performance

• Manage our producers, editors, and designers with clarity and energy
• Lead weekly huddles, masterminds, and 1:1s
• Set clear KPIs, coach the team, and unlock performance
• Own culture: ensure the team is tight, focused, and engaged

3.Finance & Margins

• Track client-level costs and margins
• Spot risks, optimise resources, and help us hit profit targets
• Flag issues early, and drive accountability across the team

4.Hiring & People Ops

• Run hiring plans, job specs, interviews, and onboarding
• Document roles, values, responsibilities, and org structure
• Protect and evolve our high-performance culture

5.Leadership & Autonomy

• Spot problems early. Don’t wait to be asked.
• Bring solutions, not questions.
• Lead quarterly planning and team meetups
• Be the engine behind clarity, speed, and follow-through

You Might Be a Fit If You:

• Have 4+ years in COO, project management or production leadership, ideally in a creative, media, or agency environment
• Are obsessed with systems, checklists, and turning chaos into clarity
• Have managed remote creative teams and driven high performance
• Love documenting and optimising how things get done
• Are resourceful — if something’s broken, you fix it
• Communicate clearly, especially in writing
• Thrive in a fast-growing, founder-led company with high standards
• Care about building something with meaning — not just clocking in

️ This IsNot for You If:

• You want an easy ride or low-stakes job
• You wait to be told what to do, rather than taking initiative
• You need office structure to thrive — we’re remote-first
• You shy away from difficult conversations or giving feedback
• You aren’t excited by pace, responsibility, and ownership

What You’ll Get From Us:

• Exciting role owning operations at one of the UK’s most respected podcast agencies
• Work directly with the founder and shape the future of a growing business
• Huge opportunity to grow personally & develop in the role role over time
• Flexible working, great team culture, and creative freedom
• An exceptional team of producers, editors, and creators
• The opportunity to create work seen by millions

️ In Your First 90 Days, You Might:

• Audit our SOPs and delivery documentation from the ground up
• Project manage the onboarding and launch of 2x new podcast clients
• Improve our weekly meetings and team rhythms
• Deliver a full operational audit — what’s working, what’s not, what to fix
• Take ownership of client-level reporting, capacity tracking, and team 1-2-s

How to Apply

We’re looking for people who can think and execute — and love what they do.

To apply:

1. Click ‘Apply’ on LinkedIn and email me directly
2. Email [e-mail] with:

• 3 bullet points on why you’re a fit
• A 5-minute Loom video introducing yourself and walking through a short deck on how you’d approach this role in your first 90 days
• Your CV, working location, and salary expectations
• Include a pineapple emoji in your subject line to show attention to detail

Excited to hear from you!