Chief Medical Officer UK

TN United Kingdom; Redhill; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

A leading company is seeking a Chief Medical Officer for the UK & Ireland to oversee medical assistance activities. This role involves developing medical standards, managing staff, and ensuring high-quality patient care. The position requires strong leadership and strategic skills, with a focus on operational oversight and emergency response. The successful candidate will work in a hybrid model from the Redhill office.

Qualifications

• Valid medical license in the UK.
• Extensive knowledge of medical standards and best practices.

Responsibilities

• Develop and implement the medical strategy in alignment with the company’s goals.
• Oversee the quality assurance process to ensure compliance with medical standards.
• Lead the medical response to emergencies and crises.

Skills

Leadership

Communication

Strategic Thinking

Problem Solving

Education

Medical degree (MD or DO)

Job description

Social network you want to login/join with:

We currently have an exciting opportunity for a Chief Medical Officer for the UK & Ireland to join us to oversee all medical assistance activities for the UK scope, inclusive of all hub related cases.

AXA Partners medical team provides medical assistance 24 hours a day/365 days a year to our customers around the world, and we pride ourselves on delivering the best service. A key part of this role is to develop and oversee a comprehensive framework for medical standards, processes, and protocols to ensure the highest quality of patient care, coordinate the medical staff, and support the company’s medical assistance initiatives. In case of medical assistance escalation, the Chief Medical Officer will be responsible for managing and proposing actions for remediation.

This position also oversees the quality of medical staff credentials and abilities, manages internal controls, supports commercial campaigns, and promotes training and team spirit within the medical team.

You will be based in our Redhill office and work on a hybrid basis. We work a 35-hour week, Monday to Friday, 9 am – 5 pm.

Key responsibilities will include:

1. Medical Leadership and Strategy:
2. Develop and implement the medical strategy in alignment with the company’s goals and objectives.
3. Provide leadership and guidance on medical issues to the Chief Operating Officer and Excom when required.
4. Stay abreast of global medical trends and advancements, integrating relevant practices into the company’s operations.
5. Standards and Quality Assurance:
6. Establish and maintain high standards of medical care by developing protocols and reviewing cases.
7. Oversee the quality assurance process to ensure compliance with medical standards and regulatory requirements.
8. Implement continuous improvement initiatives to enhance the quality of care.
9. Medical Staff Management in collaboration with the Head of Medical Assistance:
10. Support the recruitment, credentialing, and development of medical team members (doctors and nurses).
11. Provide regular medical performance evaluations and feedback to medical personnel.
12. Foster a culture of continuous professional development and learning.
13. International Medical Assistance:
14. Oversee the provision of medical assistance services.
15. Develop and maintain relationships with global medical partners and providers.
16. Ensure the delivery of high-quality medical services across various international locations.
17. Participate in building a strong network of medical providers, ensuring service quality and cost-effectiveness.
18. Operational Oversight:
19. In collaboration with the Head of Medical Assistance, supervise day-to-day medical operations, ensuring efficiency, effectiveness, and quality of decisions.
20. Provide medical support in complex cases.
21. Implement and monitor internal controls to ensure compliance with standards and policies.
22. Address operational issues or challenges promptly.
23. Emergency Response and Crisis Management:
24. Lead the medical response to emergencies and crises, ensuring timely and effective care.
25. Develop and implement emergency response plans and protocols.
26. Coordinate during crisis situations with other departments and external partners.
27. Commercial and Client Support:
28. Provide medical expertise for commercial campaigns and client engagements as required.
29. Participate in client meetings and presentations, offering insights and recommendations.
30. Ensure client satisfaction with medical services.
31. Training and Development:
32. Develop and oversee training programs for medical staff to ensure ongoing competency.
33. Promote a collaborative, supportive work environment encouraging teamwork and growth.
34. Organize workshops, seminars, and training activities to enhance skills.

Your Profile

• Medical degree (MD or DO) from an accredited institution.
• Valid medical license in the UK.
• Specialties: Critical Care (Intensivist), Anesthesiology, Emergency Medicine, or Internal Medicine with critical care experience.
• Knowledge of critical care, emergency medicine, and medical transport (aeromedical experience preferred).
• Extensive knowledge of medical standards, regulatory requirements, and best practices.
• Proven track record in medical staff management, recruitment, and development.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced, international environment.
• Strategic thinking and problem-solving skills.

Preferred Skills:

• Experience in emergency response and crisis management.
• Familiarity with international medical assistance and healthcare systems globally.
• Multilingual skills are a plus.

About AXA

AXA Group is a global leader in insurance and asset management, serving over 100 million clients worldwide. We focus on risk prevention and aim to empower people to live better lives, guided by our values of Customer First, Courage, Integrity, and One AXA.

About AXA Partners

AXA Partners offers assistance services, travel insurance, and credit protection solutions, integrating innovative solutions from the AXA Innovation unit. We design and deliver worldwide solutions to protect what matters when it matters most.

What We Offer

Joining AXA Partners means working in a responsible, diverse environment that values expertise and offers opportunities for growth. We are committed to making a difference and creating opportunities for a better life, fostering pride and professional development.