Chief Information Officer Airline Tech

TUI; Luton; On-site; GBP 100,000 - 150,000; Full time

Job summary

As Chief Information Officer for Airline Tech at TUI, you'll drive the digital transformation of the airline, ensuring operational excellence and customer satisfaction through innovative technology solutions. This global leadership role involves strategic influence, optimizing technology resources, and fostering a high-performing tech culture, all while aligning with TUI Group's goals.

Benefits

Very flexible working conditions

Pension schemes and healthcare options

Generous holiday entitlement & discounts

Qualifications

• Extensive senior leadership experience in technology management within the airline or travel industry.
• Track record of leading digital transformation initiatives and managing technology budgets.
• Strong experience in building relationships with technology vendors.

Responsibilities

• Lead TUI Airline's technology strategy and digital transformation initiatives.
• Manage a sizeable technology portfolio and ensure system reliability and cybersecurity.
• Collaborate with Suppliers to enhance service excellence.

Skills

Digital Transformation

Technology Management

Stakeholder Management

Cybersecurity

Innovation

Job description

As Chief Information Officer Airline Tech, you will lead the digital transformation of TUI Airline, driving innovation, operational excellence, and customer satisfaction through cutting-edge technology. This global leadership role is pivotal in aligning airline operations with the broader TUI Group technology strategy, ensuring seamless integration, efficiency, and resilience across all systems. You will be at the forefront of shaping the airline’s digital agenda, enabling smart airports, connected aircraft, and AI-powered solutions that enhance both performance and sustainability. As a key member of the management team, you will influence strategic decisions, foster a high-performing tech culture, and ensure TUI Airline remains a leader in digital aviation.

Application Closing Date: 15th July (Please note that due to a high number of applications we might need to close the role earlier than the application closing date - so don't delay!)

ABOUT OUR OFFER

• Competitive senior level renumeration package
• Very flexible working conditions (“trust-based working hours” + mobile/home working)
• Pension schemes and healthcare options
• Generous holiday entitlement & discounts

ABOUT THE JOB

• Lead TUI Airline's technology strategy, positioning us as a digital innovator while ensuring alignment with TUI Group vision and regulatory compliance.
• Spearhead our digital transformation through innovative initiatives that enhance customer experiences and operational efficiency, implementing AI solutions, smart airports, and data-driven strategies.
• Strategically manage a sizeable technology portfolio, optimising resources and driving efficiencies while delivering exceptional technology services.
• Ensure reliability, performance, and cybersecurity of mission-critical airline systems through advanced threat intelligence and proactive defences.
• Collaborate with Supplier Management & Procurement to manage relationships with key technology suppliers, ensuring service excellence and competitive advantage across our technology ecosystem.
• Build and lead a lean, high-performing technology team, fostering innovation and technical excellence.
• Provide strategic technology counsel to TUI Airline leadership, translating complex technical concepts into clear business opportunities.

ABOUT YOU

• You bring extensive senior leadership experience in technology management, within the airline or travel industry.
• You have a proven track record of leading large-scale digital transformation initiatives and managing substantial technology budgets.
• You demonstrate strong experience in building strategic relationships with technology vendors, and leading and developing high-performing teams.
• You possess deep knowledge of airline operations and systems.
• You're a forward-thinking leader with excellent stakeholder management skills and the ability to influence at executive level.
• You thrive in rapidly changing technological landscapes with a passion for innovation and emerging technologies.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.