Chief Executive Officer

CharityJob; Greater London; On-site; GBP 75,000 - 120,000; Full time

Job summary

First Step is seeking an outstanding Chief Executive Officer to guide the organization into its next chapter after the current CEO's retirement. This hands-on role requires inspiring a team to support families of children with special needs, fostering a culture of compassion, and driving innovation.

As CEO, you will shape a strong strategy that aligns with mission values and actively engage with the community. A Disclosure and Barring Service check is mandatory.

Qualifications

• Proven leadership skills to inspire team and volunteers.
• Strong experience in community engagement and support services.
• Ability to shape and communicate clear strategies.

Responsibilities

• Lead and inspire team to deliver outstanding support.
• Foster a culture of excellence and compassion.
• Drive innovation to enhance services.

Skills

Leadership

Strategic vision

Compassion

Community engagement

Innovation

Job description

We are seeking an outstanding Chief Executive Officer to guide First Step into its next chapter, following the announcement of the planned retirement of our current CEO after 11 years of dedicated service.

You join us at an exciting and transformative time. We are actively driving the organisation forward, focusing on long‑term sustainability while ensuring we never lose sight of the families who rely on us. We are looking for a CEO who shares our values, inspires others and can lead with vision, compassion and determination.

This is a hands‑on, outward‑facing role, leading from the front, championing First Step’s profile within the community and igniting the interest of existing and potential supporters and donors. You will need to:

• Inspire, energise and direct the First Step team of staff and volunteers, to consistently deliver outstanding support for families of children with special needs and or disabilities
• Foster a positive and proactive culture that embodies excellence and compassion at every level
• Shape and communicate a strong strategy and vision, ensuring that every aspect of our work aligns seamlessly with First Step’s objectives and values
• Actively seek out and embrace new possibilities to expand and enhance services, driving innovation to ensure the organisation continues to make a meaningful difference to the community

As we follow the recruitment requirements of Keeping Children Safe in Education we do require a fully completed application with a full education and working history with any gaps explained. A supplementary CV can also be provided for additional information, but not in place of a fully completed Application Form.

At First Step, safeguarding children and vulnerable adults is at the core of everything we do. Working closely with children, parents, staff, volunteers, and the wider community, we are dedicated to creating a safe and nurturing environment where everyone can thrive. Our team is vigilant and proactive to identify and address any concerns, and to follow our robust procedures whenever there is a belief that a child or vulnerable adult may be at risk of harm.

We are equally passionate about championing equality and diversity in our employment practices and the services we provide. First Step embraces inclusion, celebrating the unique perspectives and talents that each individual brings to our organisation. We actively encourage people from all backgrounds – regardless of race, gender, disability, age, marital status, sexuality, religion, background, or personality – to play a key role in building vibrant, sustainable communities. Our commitment is rooted in recognising and valuing the strengths diversity brings to our team and our wider community.

• Please note: You will be required to undertake a Disclosure and Barring Service (DBS) check in line with the Rehabilitation of Offenders Act 1974, ensuring we maintain the highest standards of safety and trust.

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