Chief Data & Technology Officer (CDTO)

JR United Kingdom; West Midlands Combined Authority; On-site; GBP 120,000 - 180,000; Full time

Job summary

A leading luxury retailer is seeking a Chief Data & Technology Officer to shape their technology future. This role involves leading transformative projects, enhancing customer experiences, and ensuring robust cybersecurity. Ideal candidates will have proven leadership in luxury retail and a strong commercial mindset.

Benefits

Leadership Opportunities

Transformative Projects

Qualifications

• Proven leadership at CTO/CIO/CDTO level within luxury retail.
• Deep experience delivering enterprise tech transformations.

Responsibilities

• Set and deliver the technology & data strategy.
• Lead system transformations across ERP, CRM, and eCommerce platforms.
• Oversee cybersecurity and protect sensitive customer data.

Skills

Leadership

Cybersecurity

Commercial Acumen

Communication

Tools

CRM

ERP

eCommerce

Job description

Social network you want to login/join with:

Chief Data & Technology Officer (CDTO), London (West End)

Client:

Zachary Daniels

Location:

London (West End), United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Luxury Retail | Executive Leadership | UK Based

A rare opportunity to shape the technology future of one of the UK's most prestigious luxury retailers. We are seeking a hands-on, commercially-minded Chief Data & Technology Officer (CDTO) to join our executive leadership team and drive business growth through world-class technology and data solutions.

This is a senior-level role ideal for someone who thinks as commercially as they code - and knows technology only matters if it delivers real business value.

You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data and analytics capabilities - this is a true transformation leadership role.

Please note: The role will be 5 days office-based and may require travel to locations in London and the West Midlands

What You'll Do

• Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences.
• Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms.
• Build scalable data platforms to power analytics, personalised marketing, and decision-making.
• Oversee cybersecurity, ensuring protection of sensitive customer data and business operations.
• Lead large-scale projects and change management programmes, ensuring adoption and commercial success.
• Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery.
• Inspire and grow a high-performing internal tech & data team.

What You'll Bring

• Proven leadership at CTO/CIO/CDTO level within retail (luxury, premium, or experience-led environments ideal).
• Deep experience delivering enterprise tech transformations - including CRM and inventory systems.
• Strong knowledge of cybersecurity frameworks and retail data protection best practices.
• Commercial acumen: you link tech investment directly to profit, growth, and customer outcomes.
• Hands-on yet strategic: as comfortable in code and systems as you are in the boardroom.
• Excellent communicator and influencer, with experience managing executive and partner relationships.

Why Join?

• Shape the future of a storied, independent luxury retail brand at a pivotal moment of growth.
• Lead transformative, high-impact projects across all customer and operational channels.