Chester - Supervisor - Costa

Roadchef Ltd; Chester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading motorway service area provider in Chester is looking for an energetic Supervisor to join their Costa team. In this role, you will supervise and motivate your team, ensuring excellent customer service while creating and serving a variety of delicious drinks and food. Full training is provided, making this an exciting opportunity for those looking to grow in their career. Great benefits include discounted meals and development opportunities.

Benefits

Heavily discounted meals whilst on duty

Up to 70% discount for family and friends

Cash bonus for referrals

Discounts via Hapi app

Free onsite parking

Contributory pension after 3 months

Access to Occupational Health support

Employee Assistance Program

Mental Health First Aiders

Development opportunities

Qualifications

• Experience in a supervisory role in coffee shop, retail, or hospitality environment is essential.
• Passionate about ensuring a great customer experience.
• Willingness to learn and receive full training.

Responsibilities

• Supervise and motivate the team to promote sales.
• Create and serve delicious Costa drinks and food.
• Ensure a great customer experience.

Skills

Customer service passion

Supervisory experience

Adaptability

Job description

Our Site Director, Stuart, and his team at Chester Services on the M56 near Elton, are looking for an energetic and adaptable Supervisor to join their Costa team.

You will be part of the prestigious Costa brand, creating and serving our delicious Costa drinks, sweet pastries, and freshly prepared food. This role offers your first taste of leadership and responsibility by supervising and motivating our team to promote sales and ensure a great customer experience.

What will set you apart? It is essential to have experience in a similar supervisory role, whether in a coffee shop, retail, or hospitality environment. We seek someone passionate about customer service, ensuring everyone leaves with a smile. If you haven't been in a similar role before, don't worry! Full training will be provided, equipping you to excel as a Barista and supporting your personal and professional growth.

Benefits include:

• Heavily discounted meals whilst on duty
• Up to 70% discount for you, family, and friends at all Roadchef sites
• A cash bonus for every friend you refer
• Discounts on many high street and online stores via our Hapi app
• Free onsite parking
• Contributory pension after 3 months
• Access to Occupational Health support
• Employee Assistance Program
• Mental Health First Aiders
• Great development opportunities - 65% of our current Managers joined us as Team Members

About Roadchef

We are the UK's 3rd largest Motorway Service Area provider, featuring some of the UK's largest and best restaurants and retail brands. We are proud to hold the Platinum Investor in People accreditation, with a 3 Star rating for 2025. Recognized as one of the top 5 Largest Companies to work for in 2024 and top 5 in Leisure & Hospitality in 2024 (in Best Companies), we focus on embracing everyone. Our culture promotes bringing your best self to work and deploying diversity initiatives to build a more equitable workplace.