Chester City Center Customer Care Assistant

TN United Kingdom; Chester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to join their team in Chester. This role is vital as you will be the face of the restaurant, engaging with customers and ensuring a positive experience. You will be responsible for creating a warm environment, assisting with special events, and maintaining high standards of cleanliness. If you have a genuine smile and love connecting with people, this opportunity offers a dynamic and rewarding work atmosphere, along with various benefits that make it a great place to grow your career.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong communication skills and a friendly attitude are essential.
• Ability to maintain high energy levels in a fast-paced environment.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain cleanliness and create a welcoming atmosphere.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Friendly Demeanor

Job description

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Chester City Center Customer Care Assistant, Chester

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Client:

Location:

Chester, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

7397075360bd

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in the customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek individuals with a genuine smile who can connect with customers and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.