Cheshire Services Manager

Vision Support; England; Hybrid; GBP 36,000 - 39,000; Full time

Job summary

A community support organization is seeking a Cheshire Services Manager to lead services across Cheshire West and support home visiting across North Wales. This senior operational role involves managing staff, developing partnerships, and ensuring high-quality services that enhance independence and wellbeing for individuals with vision impairment. The position requires strong leadership skills, excellent communication, and a commitment to the organization's values. The role supports flexible working arrangements, with travel across the region.

Qualifications

• Minimum of 2 A-Levels or equivalent.
• Strong leadership skills and excellent communication abilities.
• Proven ability to build partnerships and networks.
• Commitment to Vision Support’s values.

Responsibilities

• Lead, support and develop the Home Visiting team.
• Develop and expand community services across Cheshire.
• Represent Vision Support externally as agreed with the CEO.
• Ensure accurate data collection and reporting for funders.

Skills

Leadership

Communication

Understanding of safeguarding

Partnership building

Education

Minimum of 2 A-Levels or equivalent

Degree in a relevant field

Job description

Reports to: CEO
Hours of work: 37 per week
Salary: £36,251.93 - £38,419.62 per annum (subject to April uplift)
Staff Responsibilities: 5 Home Visitors, 1 Community Engagement Coordinator
Location: Chester (head office) and home based, with regular travel across the region

Role Purpose

The Cheshire Services Manager is a senior operational role responsible for leading Vision Support’s services across Cheshire West and supporting Home Visiting across North Wales and Cheshire West. The postholder will manage staff, develop partnerships, increase referrals, and ensure high-quality, safe, and sustainable services that improve independence, wellbeing, and reduce social isolation for people with vision impairment.

Key Responsibilities

Leadership & Management

• Lead, support and develop the Home Visiting team and Community Engagement Coordinator.
• Recruit, train and support staff and volunteers in line with organisational priorities.
• Lead on safeguarding for Cheshire services.
• Manage operational risks relating to service delivery.

Service Development & Delivery

• Develop and expand community services, activities and peer support across Cheshire (online and face-to-face).
• Increase referrals through strong partnerships with health, social care and the voluntary sector.
• Develop and maintain effective referral pathways.
• Deliver Vision Impairment Awareness training with colleagues.

Partnerships & Representation

• Build and maintain strong networks with statutory and third-sector partners.
• Represent Vision Support externally as agreed with the CEO.
• Strengthen community engagement and professional awareness across Cheshire.

Monitoring, Reporting & Governance

• Ensure accurate data collection, monitoring and reporting for funders and internal use.
• Complete KPIs, quarterly service reports and annual board reporting.
• Contribute to budgets, funding development and compliance requirements.
• Participate in duty management and deputise for the CEO when required.

General / Additional Information

• The postholder must follow all Vision Support policies and procedures.
• Flexibility is required, as the role may involve duties not specifically listed.
• Full training and ongoing development will be provided.
• Contact with guide dogs may be required.
• Subject to Enhanced DBS and satisfactory references.

Person Specification

Essential

• Minimum of 2 A-Levels (or equivalent).
• Strong leadership and>
• Excellent communication skills with the ability to build rapport.
• Strong understanding of safeguarding.
• Proven ability to build partnerships and networks.
• Commitment to Vision Support’s values.

Desirable

• Degree in a relevant field.
• Experience in the sight loss or disability sector.
• Experience managing staff teams and caseloads.
• Experience recruiting and supporting volunteers.
• Experience supporting funding bids and evidence gathering.

Closing Statement

Vision Support reserves the right to close this advert early if a suitable candidate is found.