Chemotherapy Reception/Scheduler | Imperial College Healthcare NHS Trust

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in London seeks a full-time administrator for the Oncology team. Responsibilities include managing patient interactions, scheduling appointments, and supporting clinical staff. Ideal candidates should have strong organizational and communication skills, and experience in a fast-paced environment. Opportunities for career development and flexible working arrangements are offered.

Benefits

Career development opportunities

Flexible working options

Staff recognition scheme

Qualifications

• Experience in a busy, patient-facing environment.
• Ability to work in a fast-paced setting.
• Enthusiastic and motivated personality.

Responsibilities

• Greeting patients at reception and managing their records.
• Handling inquiries and resolving patient issues.
• Scheduling patient appointments and procedures.

Skills

Organizational skills

Communication skills

Problem-solving

Job description

Are you great with people, very organised, and passionate about patient care? Our Oncology Service is looking for a motivated friendly and confident individual with experience of working within a very busy and fast-paced patient facing environment to come and join our team.

Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest Trusts in the country. Our mission is to provide world class healthcare for our patients, through excellence in research, education and training.

We are currently looking to recruit an enthusiastic administrator to join our Oncology team to provide full administrative support.

This is a great opportunity for an excellent administrator to develop and learn within a complex, fast-paced environment. Imperial healthcare Trust is committed to developing its’ staff and is able to provide the right candidate with excellent educational opportunities and professional development.

This post is offered on a full time hours of 37.5 working Monday to Friday- (4 days 9am- 5.00pm) and (1 day working 10.30am- 6.30pm).


• Greeting patients at reception ensuring patients arrival and departure is captured on Cerner
• Dealing with patients enquires and concerns and resolving issues
• Answering unit phone calls and directing to the most apprioprate clinican
• Scheduling patients appointments
• Scheduling procedures per clinical request
• Supporting clinical team members
• Data entry

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.





The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.


This advert closes on Sunday 27 Jul 2025