Chelsea History Festival Volunteers

www.nationalmuseums.org.uk - Jobboard; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

The National Museum Directors' Council seeks enthusiastic volunteers for the Chelsea History Festival, running from September 25th to 28th, 2025. Volunteers will assist visitors, provide information, and help with event management in a lively environment. Ideal candidates should have strong communication skills, be friendly, and able to work well in teams. Full training will be provided, and reasonable expenses for travel and lunch will be reimbursed.

Benefits

Reimbursed lunch and travel expenses

Full training provided

Qualifications

• Excellent verbal communication skills.
• Friendly, approachable, and enjoys teamwork.
• Able to work in busy environments.

Responsibilities

• Greeting and welcoming visitors.
• Providing information about the Festival.
• Assisting with ticket checks and ushering.

Skills

Verbal communication skills

Team collaboration

Customer service

Job description

• To help visitors enjoy a unique experience at the Chelsea History Festival
• To offer volunteers a fantastic opportunity to play a vital role in the Festival, while gaining experience volunteering at a National institution and for a large- scale annual history Festival.

Minimum commitment: Half day of the festival during Thursday 25th – Sunday 28th September 2025
4-8 hour shifts, between 09:30 and 21:00

• Greeting and welcoming visitors to the Festival as a first point of contact as they enter the Festival site.

• Pro-actively engaging with visitors and providing information about the Festival and its events to help visitors get the most out of their visit.

• Helping visitors with wayfinding and giving directions to events.

• Assisting with checking visitors’ tickets and ushering at events, crowd control, queue management and guiding visitors to seats.

• Ensuring event spaces are kept, tidy, clean and presentable and set up correctly ahead of forthcoming events.

• To be a hands-on, friendly and an approachable presence during events, as and when needed.

• Answer other Festival attendee related enquiries, watching over and assisting the smooth running of events, talks and/or workshops.

• Maintain a good knowledge of the Chelsea History Festival programme and keep informed about operational changes and timings.

• Distribute flyers and collect evaluation as required.


Would suit someone who:

• Has excellent verbal communications skills

• Is friendly and approachable and enjoys teamwork and collaboration

• Is comfortable with working in busy environments

• Has an interest in delivering a high standard of customer service

• Is able to be on your feet for potentially long periods of time

• Has an interest in history.


• Full in-house training will be provided that is specific to the site, which will include volunteer and site induction; Health and Safety.

• Expenses: reasonable out of pocket lunch and travel expenses to and from place of volunteering.


Informal meet ups for interested people, to take place on: 2nd and 3rd September 2025.

Site inductions to take place 16th and 17th September 2025.


The opportunity is open to everyone aged 18 and over.

If interested and to apply, please complete the Volunteer Application Form found on our website.

PLEASE RETURN COMLPETED VOLUNTEER APPLICATION FORMS BY 12PM NOON ON MONDAY 22nd AUGUST 2025.

National Museum Directors' Council, Tate Britain, Millbank, London SW1P 4RG.