Chelmsford Store Manager

TN United Kingdom; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and inclusive team as a Store Manager in Chelmsford, where you will lead and inspire your team while delivering exceptional customer service. This role offers the chance to make a real impact in a company recognized for its commitment to equality and sustainability. With a focus on personal development and team success, you will thrive in a supportive environment that values your contributions. Enjoy a range of benefits, including generous holiday allowances and a learning management system that empowers your growth. Be part of a brand that is Made for Life, where your leadership can help shape a positive retail experience.

Benefits

25 days holiday plus bank holidays

Perkbox online platform

THRIVE learning management system

Dental Insurance

Pension scheme

Critical illness cover

Sick pay allowances

O2 phone discount

Eye tests contributions

Enhanced family-friendly policies

Qualifications

• Proven experience in retail management with a focus on customer service.
• Strong leadership skills to develop and support team members.

Responsibilities

• Oversee store performance and make commercial decisions.
• Promote brand culture and deliver high standards of customer service.

Skills

Leadership

Customer Service

Communication

Organization

Education

Retail Management Experience

Job description

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Role: Store Manager

Location: Chelmsford

Job type: Permanent, Full-Time, 40 hours

Looking for the next adventure? Named in The Sunday Times 2023 Best Places to Work, now is a great time to join our journey and build your career.

Who are we?

For over 30 years, we've traveled, laughed, and grown. We believe life is for living and is more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we uphold.

We are Made for Life. Considered style. Trusted quality. Sustainably sourced. Proud to be a B Corp TM.

Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to create an inclusive environment where everyone can connect with our customers, colleagues, and communities. You play a key role in fostering a workplace free from prejudice, racism, sexism, harassment, bullying, and marginalization.

The challenge - balancing our values while being commercial

We're seeking talented retailers who thrive in a dynamic environment, enjoy life to the full, understand our brand and customers, and are passionate about development and success. As a natural leader, you will coach, develop, and support your team to reach their potential, fostering a fun and exciting atmosphere.

Acting as a brand ambassador, you'll promote the FatFace brand and culture, aligning with our social and environmental missions and championing actions you can influence. You'll take pride in delivering high standards of customer service, visual presentation, profitability, and store productivity.

Taking ownership of your store's performance, you'll make commercial decisions and identify business opportunities to drive results—all while keeping our customers at the heart of every decision.

Outstanding organization and communication skills are essential for this retail leadership role. This is a fantastic opportunity for passionate retailers eager to make a difference and be part of the FatFace story.

Benefits of working with us

• 25 days holiday plus bank holidays
• Perkbox online platform from day one (discounts, wellbeing content, brand discounts, etc.)
• THRIVE – our learning management system with thousands of learning resources
• Dental Insurance (employee funded)
• Pension scheme and EAP support (UNUM/Retail Trust/Fashion Textiles Support)
• Critical illness and death in service cover for salaried staff
• Sick pay allowances
• O2 phone discount
• Eye tests and glasses contributions (qualifying roles)
• Sabbatical leave based on service
• Enhanced family-friendly policies (e.g., maternity leave)
• Refer a friend scheme