Chef Manager: Lead Kitchen, Team & Client Relations

Chartwells Independent; Norwich; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

Chartwells Independent in Norwich is hiring a Chef Manager who can do more than cook. This hands-on leader will run the catering operation, from menu planning to client relationships and budgets, and will be responsible for service delivery seven days a week.

The role demands strong financial acumen, excellent communication, and the ability to motivate a diverse team to deliver high-quality, fresh food in line with brand standards.

Qualifications

• Proven experience as a Chef Manager with strong operational experience.
• Ability to manage client relationships and lead teams.
• Strong financial acumen including P&L and cost control.

Responsibilities

• Oversee the full catering operation from food to finance to front of house.
• Lead, develop and motivate your team to deliver excellent service every day.
• Managing food costs, margins, waste and labour with commercial precision.
• Build strong relationships with our clients and guests.
• Ensure compliance with food safety, health & safety and company standards.
• Drive consistency and quality across the kitchen and wider catering operation.

Skills

Chef Manager experience

Operational leadership

Team leadership

Communication skills

Client relationships

P&L management

Cost control

Job description

Chartwells Independent in Norwich is hiring a Chef Manager who can do more than cook. This hands-on leader will run the catering operation, from menu planning to client relationships and budgets, and will be responsible for service delivery seven days a week.

The role demands strong financial acumen, excellent communication, and the ability to motivate a diverse team to deliver high-quality, fresh food in line with brand standards.