Chef Manager

OCS; Wolverhampton; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Award-winning employer

OCS Academy

Discount portal (Wagestream)

Professional growth

Flexible pay

Job summary

OCS UK & Ireland in Wolverhampton is seeking an experienced Contract Catering Manager to lead site operations, menus, and a team of chefs and service staff. You will ensure client expectations and compliance with regulatory standards.

The role requires Level 3 in Catering and Hospitality, strong leadership, budget control, and excellent customer service. You will build supplier relationships and drive standards across safety and quality.

Qualifications

• Experience in managing contract catering operations and teams.
• Level 3 in Catering and Hospitality or equivalent; unit management experience.
• Proven leadership skills to mentor and motivate chefs.
• Excellent customer service and communication skills.
• Right to Work in the UK and DBS/Enhanced Security check readiness.

Responsibilities

• Create seasonal menus for site and events.
• Oversee staff and ensure client needs and legal requirements are met.
• Train team on menus, procedures, etiquette, safety standards.
• Adhere to budgets and allocate resources for food, staffing and equipment.
• Build relationships with vendors to secure best prices.

Skills

Leadership

People management

Communication

Time management

Organizational skills

Customer service

Adaptability

Problem solving

Education

Level 3 in Catering and Hospitality

NVQ Level 3

HNC / HND in Hospitality

Tools

Excel

Microsoft Office

Job description

About The Role

Days of Working: Monday to Friday

• Work with the Team to create seasonal food and drink menus for the site and any events for the client and its visitors
• Oversee all staff, including kitchen assistants, chefs, and servers, ensuring that the team’s creations meet the client’s needs. They must also ensure that all legal and company requirements are meet daily
• Be responsible for training team members on menus, serving procedures, company etiquette, safety standards, and regulations
• You will need to adhere to budgets set by their line manager when planning catering operations, allocating the budget for food, cooking equipment, staffing, and equipment
• Establish relationships with vendors and ensure that food and other supplies are bought from the correct vendor, ensuring the best prices are obtained

What are we looking for?

• You should have experience in the management of Contract Catering operations and teams and should also have a full understanding of the entire catering operation
• Possess a Level 3 in Catering and Hospitality or equivalent, as well as unit management experience within the Contract Catering sector
• You should have proven leadership skills, with the ability to lead, mentor, and motivate a team of chefs
• Experienced in building relationships with clients and staff, ensuring that the client’s expectations are met every day
• Can work in a fast-paced environment and adapt to changing demands is crucial

The ideal candidate should meet the following criteria:

• Must have the Right to Work in the UK
• Must be prepared to undergo a DBS or Enhanced Security check
• A NVQ Level 3, Higher National Certificate (HNC) or Higher National Diploma (HND) in Hospitality is beneficial
• Have management experience within the contract catering industry is essential
• Excellent customer service skills are essential
• Be able to handle varied situations and find practical solutions
• Outstanding verbal and written communication skills.
• Good time-management and organisational abilities
• Can handle sensitive and confidential information
• Competent with Microsoft Office tools, especially Excel
• While not always mandatory, having a food hygiene certificate (Level 2) is advantageous

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.