Chef De Partie - Client Support Team

Convene; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in London is seeking a Chef De Partie to support the Head Chef in providing exceptional food and beverage service. This role involves food preparation, operational duties, and contributing to a high standard of client satisfaction. Join a dynamic team and enjoy flexible hours and opportunities to grow in the culinary field.

Benefits

Generous paid time off

Pension scheme with contributions

Wellness subsidy

Savings through Cycle to Work programme

Dynamic work environment

Qualifications

• Experience in food preparation and high-quality cooking.
• Understanding of health and safety regulations.
• Ability to work flexible hours.

Responsibilities

• Assist the Head Chef in food preparation and presentation.
• Ensure compliance with catering standards during service.
• Manage client interactions and ensure satisfaction.

Skills

Food Preparation

Customer Service

Team Management

Job description

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain and the experience you gather may well kick start your career in hospitality/events! Come and Join us!

What You’ll Do:

The Chef De Partie will assist the Head Chef in the management, preparation, delivery & presentation of all Food and Beverage with the aim to provide the highest level of client service within budget.

Food Preparation

• To ensure the prompt service of all meals and services at the required times to the companies standards and to the delegates satisfaction
• Under the instruction of the Head Chef, be responsible for the preparation & presentation of the food needed for consumption in the restaurant, and be available at service periods
• To ensure that the methods of preparation and presentation comply with the current recognised catering standards under the guidance of the Head Chef
• To prepare and assist at special functions which may fall outside normal working hours

Operational and Customer Service

• In the Head Chef’s absence ensure that all the waiting staff are familiar with the daily menu including content and explanation, ensuring that a de-brief takes place before each daily service and portion control is monitored
• To ensure any client requests and comments are responded to promptly and reported to the Head Chef
• To assist the Head Chef with serving on hot counters to ensure that the catering standards are met and are running in accordance with the booking schedule and all clients requirements are met and exceeded
• To liaise in advance with the events team in the Head Chef’s absence to determine the forthcoming weeks events, numbers and specific catering and operational requirements to support the smooth running of all events

Management of Staff

• To assist Head Chef in the supervision of any agency and junior staff on site
• To work alongside the front of house team to ensure that there is effective stock rotation system within the department
• To accurately record wastage and under the guidance of the head chef take appropriate steps to keep wastage to a minimum

Health & Safety

• To adhere to all etc venues and statutory regulations pertaining to health, safety and fire at all times
• To ensure a high standard of personal, general cleanliness and hygiene to comply with etc venues and statutory regulations
• To wear the correct standard of dress or uniform at all times
• To adhere to the company and statutory regulations pertaining to safety and hygiene operations of the kitchen and ancillary areas at all times
• To report any defective and hazardous equipment immediately to the Head Chef
• To ensure that stores and other areas of potential loss are secured at all times
• To report any loss immediately to the Venue Manager
• To adhere to all regulations appertaining COSHH and HACCP at all times

Other responsibilities

• To carry out any reasonable management requests including duty management shifts
• To build good working relationship with all other areas of the venue team
• To support the venue team including assisting with client events that may fall outside of normal working hours and weekends
• Attend any company events as requested by the Venue Manager

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Wellness subsidy to support your wellbeing
• Savings on bikes and equipment through Convene’s Cycle to Work programme
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

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