Cheese Customer Quality Manager

ZipRecruiter; Wales; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading dairy cooperative is seeking a Customer Quality Specialist to work from home and engage with clients in the cheese industry. This role involves learning about cheese making and grading while building relationships with customers. Ideal candidates will have food manufacturing experience and a passion for quality. A strong benefits package, including car allowance and electric vehicle scheme, is offered.

Benefits

Car allowance

Strong benefits package

Salary sacrifice scheme for electric vehicle

Qualifications

• Experience in food manufacturing roles.
• Background in Quality, Technical, Production, or NPD.
• Ability to understand flavor profiles and quality standards.

Responsibilities

• Learn and specialize in cheese making and grading.
• Engage with customers to meet quality requirements.
• Support internal teams in improving cheese quality.

Skills

Food manufacturing experience

Quality assurance expertise

Customer engagement skills

Sensory capability

Job description

Overview

Do you love cheese ?

Would you like a role where you can learn and specialise to become a trusted authority in cheese making and grading?

Do you enjoy facing customers and travelling rather than being single site based?

First Milk are growing their customer quality team, working alongside their long-standing Customer Quality Manager and cheese grader – Jack Eade, this person will learn all about cheese making, grading and get to know and build trust with their customers.

This role is the customers partner within First Milk, you will work with the customer grading teams and ensure our cheese meets requirements in terms of and flavour profile. Internally this role supports the site manufacturing teams in continuously improving cheese quality.

First Milk are a co-operative owned by British family farms and a leader in practicing regenerative farming, they are also a certified B-Corp. They have cheese making sites in Haverfordwest – south west Wales and Aspatria in Cumbria. They also partner with cold storage facilities in Shropshire and Cheshire.

This is a home based role that will spend a day or part day each week at the cold store and will also spend some time at Haverfordwest to build up cheese manufacturing and business knowledge. Ideal location would be in south Wales or the M5 corridor between Bristol and Worcester.

A car allowance is offered with this role along with a strong benefits package (There is also a salary sacrifice scheme for an electric vehicle)

We welcome applicants with experience in food manufacturing from Quality, Technical, Production and NPD, Food Science backgrounds. An element of sensory capability is required in the role.

Please apply today for a confidential discussion or reach out to our recruitment partner Richard Parsons at D R Newitt. richard at drnewitt dot com. 0131 226 5060.